Statements (33)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
occupation
|
| gptkbp:abilities |
gptkb:communication
customer service problem-solving technical knowledge |
| gptkbp:alsoKnownAs |
gptkb:IT_Support_Specialist
Help Desk Technician |
| gptkbp:careerPath |
System Administrator
Network Administrator IT Consultant IT Support Manager |
| gptkbp:eligibility |
public high school
associate degree IT certifications |
| gptkbp:employer |
gptkb:government_agency
corporations educational institutions IT companies |
| gptkbp:field |
gptkb:Information_Technology
|
| https://www.w3.org/2000/01/rdf-schema#label |
Help Desk Operator
|
| gptkbp:officeLocation |
office
remote call center |
| gptkbp:relatedTo |
Technical Support Specialist
IT Support Analyst Service Desk Analyst |
| gptkbp:responsibility |
troubleshooting technical issues
escalating complex issues logging service requests providing customer support resolving user problems |
| gptkbp:bfsParent |
gptkb:Teleservice_Operator
|
| gptkbp:bfsLayer |
7
|