Statements (67)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:political_organization
|
| gptkbp:aims_to |
ensure that new or changed services meet customer expectations
|
| gptkbp:collaborated_with |
cross-functional teams
IT teams vendor partnerships |
| gptkbp:communication |
training sessions
stakeholder meetings internal reports |
| gptkbp:facilitates |
collaboration tools
project management methodologies Service Transition tools |
| https://www.w3.org/2000/01/rdf-schema#label |
ITIL Service Transition
|
| gptkbp:includes |
knowledge transfer
training and support transition planning planning and managing service transition |
| gptkbp:involves |
change management
knowledge management service validation and testing release and deployment management |
| gptkbp:is_affected_by |
regulatory requirements
|
| gptkbp:is_aligned_with |
strategic initiatives
business objectives customer satisfaction goals |
| gptkbp:is_challenged_by |
legacy systems
resource constraints change resistance |
| gptkbp:is_critical_for |
service quality
|
| gptkbp:is_documented_in |
Service Transition documentation
service transition plans transition checklists |
| gptkbp:is_enhanced_by |
automation tools
AI technologies cloud technologies |
| gptkbp:is_essential_for |
business continuity
|
| gptkbp:is_evaluated_by |
performance metrics
customer feedback post-implementation reviews |
| gptkbp:is_influenced_by |
market trends
organizational culture industry standards |
| gptkbp:is_optimized_for |
data analytics
continuous feedback process automation |
| gptkbp:is_part_of |
ITIL Service Lifecycle
|
| gptkbp:is_related_to |
gptkb:Continual_Service_Improvement
gptkb:Service_Operation gptkb:Service_Design |
| gptkbp:is_reviewed_by |
gptkb:government_agency
external auditors stakeholder feedback |
| gptkbp:is_supported_by |
IT governance frameworks
knowledge bases service management tools IT service management frameworks service catalogs Service Transition Planning and Support |
| gptkbp:measures |
success criteria
|
| gptkbp:provides |
guidance for managing service changes
|
| gptkbp:provides_information_on |
ITIL best practices
|
| gptkbp:requires |
risk assessment
stakeholder engagement |
| gptkbp:training |
best practice methodologies
service management practices ITIL training programs |
| gptkbp:bfsParent |
gptkb:ITIL_Practitioner
|
| gptkbp:bfsLayer |
5
|