Statements (56)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:server
|
| gptkbp:adapted_into |
different organizational contexts
|
| gptkbp:aims_to |
create value for stakeholders
|
| gptkbp:applies_to |
all types of organizations
IT professionals business leaders IT service providers service management practitioners |
| gptkbp:based_on |
ITIL guiding principles
|
| gptkbp:consists_of |
gptkb:government_agency
gptkb:legislation practices continual improvement |
| gptkbp:emphasizes |
collaboration and communication
|
| gptkbp:encourages |
stakeholder engagement
|
| gptkbp:enhances |
customer experience
|
| gptkbp:facilitates |
alignment between IT and business goals
organizations achieve their objectives |
| https://www.w3.org/2000/01/rdf-schema#label |
ITIL 4 service value system
|
| gptkbp:includes |
service value chain
service management practices |
| gptkbp:is_a_basis_for |
service governance
|
| gptkbp:is_a_framework_for |
enhances operational efficiency
service management best practices encourages adaptability fosters a culture of collaboration supports digital services promotes continuous learning drives business value enables effective decision-making enables service innovation enhances service resilience facilitates stakeholder satisfaction supports service quality improvement |
| gptkbp:is_aligned_with |
gptkb:standard
|
| gptkbp:is_described_as |
how all components and activities of an organization work together
|
| gptkbp:is_designed_for |
digital transformation
|
| gptkbp:is_designed_to |
improve service delivery
|
| gptkbp:is_essential_for |
effective service management
|
| gptkbp:is_influenced_by |
Agile methodologies
Lean practices Dev Ops practices |
| gptkbp:is_part_of |
gptkb:CEO
|
| gptkbp:is_recognized_by |
industry professionals
|
| gptkbp:is_supported_by |
ITIL certification programs
|
| gptkbp:is_used_by |
organizations worldwide
|
| gptkbp:key |
gptkb:ITIL_4_framework
|
| gptkbp:promotes |
value streams
|
| gptkbp:provides |
a holistic approach to service management
|
| gptkbp:provides_information_on |
service improvement initiatives
service lifecycle management |
| gptkbp:social_structure |
the service value chain activities
|
| gptkbp:supports |
risk management
value co-creation |
| gptkbp:bfsParent |
gptkb:ITIL_Managing_Professional
|
| gptkbp:bfsLayer |
5
|