ITIL 4 certification program
GPTKB entity
Statements (61)
Predicate | Object |
---|---|
gptkbp:instance_of |
gptkb:Certification
|
gptkbp:bfsLayer |
5
|
gptkbp:bfsParent |
gptkb:ITIL_4_Leader
|
gptkbp:aims_to |
customer satisfaction
service delivery |
gptkbp:based_on |
service value system
|
gptkbp:developed_by |
gptkb:AXELOS
|
gptkbp:effective_date |
three years
|
gptkbp:focuses_on |
gptkb:financial_services_company
|
https://www.w3.org/2000/01/rdf-schema#label |
ITIL 4 certification program
|
gptkbp:includes |
service management practices
Foundation level certification Managing Professional certification Strategic Leader certification digital and IT strategy |
gptkbp:is_aligned_with |
Agile methodologies
Lean practices Dev Ops practices |
gptkbp:is_available_in |
multiple languages
|
gptkbp:is_available_on |
online platforms
in-person training |
gptkbp:is_designed_for |
service management professionals
|
gptkbp:is_evaluated_by |
exams
performance metrics certification bodies feedback surveys |
gptkbp:is_part_of |
gptkb:software_framework
IT governance |
gptkbp:is_promoted_by |
gptkb:Educational_Institution
workshops conferences industry leaders webinars consulting firms professional associations |
gptkbp:is_recognized_by |
IT industry
industry standard |
gptkbp:is_recognized_for |
improving efficiency
reducing costs enhancing collaboration increasing agility |
gptkbp:is_supported_by |
gptkb:municipality
case studies community forums online resources practice exams study materials |
gptkbp:is_used_by |
organizations worldwide
|
gptkbp:is_used_for |
risk management
performance measurement process improvement service optimization |
gptkbp:offers |
certification pathways
|
gptkbp:promotes |
best practices
|
gptkbp:provides |
guidance for IT service management
knowledge on service lifecycle |
gptkbp:provides_access_to |
training providers
|
gptkbp:requires |
training courses
|
gptkbp:suitable_for |
IT professionals
|
gptkbp:supports |
organizational change
|
gptkbp:updates |
gptkb:ITIL_v3
|