Statements (102)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:ISO_9001
gptkb:Quality_Assurance |
| gptkbp:amended_by |
gptkb:ISO_9001:2008
|
| gptkbp:applies_to |
any organization
Organizations of any size |
| gptkbp:can_lead_to |
gptkb:ISO_9001_certification
|
| gptkbp:certification |
Third-party organizations
demonstrates compliance |
| gptkbp:contains |
seven quality management principles
|
| gptkbp:developed_by |
gptkb:ISO/_TC_176
gptkb:International_Organization_for_Standardization |
| gptkbp:emphasizes |
leadership involvement
Stakeholder satisfaction |
| gptkbp:encourages |
Employee involvement
stakeholder engagement |
| gptkbp:evaluates |
third-party auditors
|
| gptkbp:facilitates |
Improved efficiency
|
| gptkbp:focuses_on |
Quality Management Systems
customer satisfaction |
| gptkbp:includes |
Customer focus
Documented information |
| gptkbp:is |
a certification itself
|
| gptkbp:is_a |
Quality management system standard
|
| gptkbp:is_a_framework_for |
Performance metrics
Stakeholder engagement Customer feedback Quality objectives Resource management Training and development Audit processes Quality assurance processes Corrective actions Supplier management Preventive actions Quality planning Quality policies Management systems integration Nonconformity management |
| gptkbp:is_a_tool_for |
Risk management
Quality control Operational excellence Process improvement |
| gptkbp:is_adopted_by |
organizations worldwide
over a million organizations |
| gptkbp:is_aligned_with |
Other management system standards
|
| gptkbp:is_applicable_to |
large enterprises
small businesses Service industries Manufacturing industries Products and services |
| gptkbp:is_based_on |
Seven quality management principles
Plan-Do-Check-Act cycle |
| gptkbp:is_compatible_with |
gptkb:Six_Sigma
Lean management |
| gptkbp:is_considered |
a global benchmark for quality management.
|
| gptkbp:is_designed_to |
enhance customer satisfaction
|
| gptkbp:is_evaluated_by |
performance metrics
|
| gptkbp:is_influenced_by |
customer feedback
|
| gptkbp:is_integrated_with |
other management systems
|
| gptkbp:is_linked_to |
business success
|
| gptkbp:is_often_accompanied_by |
gptkb:ISO_14001
gptkb:ISO_45001 |
| gptkbp:is_part_of |
gptkb:ISO_9000_family
quality assurance practices |
| gptkbp:is_promoted_by |
quality professionals
|
| gptkbp:is_recognized_by |
gptkb:customers
Global markets |
| gptkbp:is_reviewed_by |
5 years
by ISO committee |
| gptkbp:is_supported_by |
guidelines and tools
|
| gptkbp:is_updated_by |
every few years
Reflect current practices reflect changes in the business environment |
| gptkbp:is_used_by |
Organizations worldwide
|
| gptkbp:is_used_for |
Quality assurance
internal audits process improvement management reviews |
| gptkbp:is_used_in |
gptkb:education
gptkb:government healthcare manufacturing service industries |
| gptkbp:promotes |
Continuous improvement
process approach |
| gptkbp:provides |
Framework for quality management
framework for quality management |
| gptkbp:published_by |
gptkb:International_Organization_for_Standardization
|
| gptkbp:published_in |
September 15, 2015
|
| gptkbp:requires |
Customer satisfaction
Management review Performance evaluation Process approach continuous improvement Internal audits Risk-based thinking Leadership engagement Certain contracts |
| gptkbp:supports |
Regulatory compliance
risk-based thinking |
| gptkbp:bfsParent |
gptkb:ISO_9001
|
| gptkbp:bfsLayer |
4
|