Properties (60)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:International_Standard
|
| gptkbp:aimsTo |
Enhance customer satisfaction
|
| gptkbp:appliesTo |
Any organization
|
| gptkbp:developedBy |
gptkb:International_Organization_for_Standardization
|
| gptkbp:encourages |
Leadership involvement
|
| gptkbp:focusesOn |
Customer satisfaction
|
| gptkbp:hasVolunteers |
True
|
| gptkbp:includes |
Continuous improvement
Risk-based thinking |
| gptkbp:isAccessibleBy |
Large enterprises
Small businesses |
| gptkbp:isAttendedBy |
Certification bodies
Various sectors |
| gptkbp:isEvaluatedBy |
Performance metrics
Surveys Customer feedback Internal audits |
| gptkbp:isIntegratedWith |
Other management systems
|
| gptkbp:isLocatedIn |
Quality management processes
|
| gptkbp:isPartOf |
gptkb:ISO_9000_family
Quality assurance framework |
| gptkbp:isPromotedBy |
Consultants
Industry associations Quality professionals |
| gptkbp:isPromotedThrough |
Seminars
Workshops Webinars |
| gptkbp:isRecognizedBy |
True
Regulatory bodies |
| gptkbp:isRecognizedFor |
nan
|
| gptkbp:isRelatedTo |
gptkb:ISO_14001
gptkb:ISO_45001 |
| gptkbp:isReviewedBy |
External auditors
|
| gptkbp:isSupportedBy |
gptkb:ISO_9000_standards
Training programs Documentation Quality tools |
| gptkbp:isUpdatedBy |
Every 5 years
|
| gptkbp:isUsedBy |
Enhance operational efficiency
Increase market competitiveness Improve product quality Facilitate compliance |
| gptkbp:isUsedFor |
Risk management
Quality assurance Stakeholder engagement Employee training Customer relationship management Process improvement Supplier evaluation |
| gptkbp:isUsedIn |
Construction
Education Healthcare Manufacturing Service industries |
| gptkbp:promotes |
Process approach
|
| gptkbp:providesGuidelinesFor |
Quality management systems
|
| gptkbp:publishedIn |
September 15, 2015
|
| gptkbp:replacedBy |
ISO 9001:2008
|
| gptkbp:requires |
Management review
Documented information |