Five9 Intelligent Cloud Contact Center

GPTKB entity

Predicate	Object
gptkbp:instanceOf	gptkb:cloud_contact_center_platform
gptkbp:certification	gptkb:HIPAA gptkb:PCI_DSS gptkb:SOC_2 GDPR compliant
gptkbp:deployment	cloud-based
gptkbp:developedBy	gptkb:Five9
gptkbp:features	AI-powered analytics call recording quality management omnichannel routing CRM integration workforce optimization real-time reporting interactive voice response agent scripting automatic call distribution predictive dialing voice, chat, email, SMS, and social media support
gptkbp:headquartersLocation	gptkb:San_Ramon,_California
gptkbp:integratesWith	gptkb:Microsoft_Teams gptkb:Salesforce gptkb:ServiceNow gptkb:Oracle_Service_Cloud gptkb:Zendesk
gptkbp:parentCompany	Five9, Inc.
gptkbp:releaseYear	2001
gptkbp:supportsLanguage	gptkb:French gptkb:German gptkb:Spanish English Portuguese
gptkbp:targetUser	enterprises contact centers
gptkbp:website	https://www.five9.com/solutions/cloud-contact-center
gptkbp:bfsParent	gptkb:Five9
gptkbp:bfsLayer	7
https://www.w3.org/2000/01/rdf-schema#label	Five9 Intelligent Cloud Contact Center