Five9 Intelligent Cloud Contact Center
GPTKB entity
Statements (38)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
cloud contact center platform
|
| gptkbp:certification |
gptkb:HIPAA
gptkb:PCI_DSS gptkb:SOC_2 GDPR compliant |
| gptkbp:deployment |
cloud-based
|
| gptkbp:developedBy |
gptkb:Five9
|
| gptkbp:features |
AI-powered analytics
call recording quality management omnichannel routing CRM integration workforce optimization real-time reporting interactive voice response agent scripting automatic call distribution predictive dialing voice, chat, email, SMS, and social media support |
| gptkbp:headquartersLocation |
gptkb:San_Ramon,_California
|
| https://www.w3.org/2000/01/rdf-schema#label |
Five9 Intelligent Cloud Contact Center
|
| gptkbp:integratesWith |
gptkb:Microsoft_Teams
gptkb:Salesforce gptkb:ServiceNow gptkb:Oracle_Service_Cloud gptkb:Zendesk |
| gptkbp:parentCompany |
Five9, Inc.
|
| gptkbp:releaseYear |
2001
|
| gptkbp:supportsLanguage |
gptkb:French
gptkb:German gptkb:Spanish English Portuguese |
| gptkbp:targetUser |
enterprises
contact centers |
| gptkbp:website |
https://www.five9.com/solutions/cloud-contact-center
|
| gptkbp:bfsParent |
gptkb:Five9
|
| gptkbp:bfsLayer |
7
|