Five9 Intelligent Cloud Contact Center
GPTKB entity
Statements (50)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Telecommunications
|
| gptkbp:available_on |
gptkb:Web
Mobile devices |
| gptkbp:complies_with |
gptkb:CCPA
gptkb:GDPR |
| gptkbp:developed_by |
gptkb:Five9,_Inc.
|
| gptkbp:enables |
Remote work
|
| gptkbp:enhances |
Customer experience
|
| gptkbp:features |
Analytics and reporting
Call routing Interactive Voice Response (IVR) Performance management tools Workforce optimization Agent desktop interface |
| gptkbp:has |
Scalability
User-friendly interface Multi-language support Security features Customer success stories |
| https://www.w3.org/2000/01/rdf-schema#label |
Five9 Intelligent Cloud Contact Center
|
| gptkbp:integrates_with |
CRM systems
|
| gptkbp:is |
Subscription-based service
Cloud-based solution Recognized in industry awards Used globally Saa S product A leader in cloud contact center solutions Designed for businesses of all sizes Part of the digital transformation strategy for companies |
| gptkbp:offers |
API access
Customizable workflows Integration with social media Self-service options Training and support services Predictive dialing Omnichannel support |
| gptkbp:provides |
Real-time monitoring
Call recording Customer feedback collection Scripting tools AI-powered automation Knowledge base management |
| gptkbp:supports |
Voice calls
Email communication Video calls Chat communication |
| gptkbp:used_by |
Sales teams
Customer service teams |
| gptkbp:bfsParent |
gptkb:Five9
|
| gptkbp:bfsLayer |
6
|