Statements (60)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Telecommunications
|
| gptkbp:available_on |
gptkb:Web
Mobile devices |
| gptkbp:awarded_for |
G2 Crowd Leader
Capterra Shortlist Trust Radius Top Rated |
| gptkbp:complies_with |
gptkb:CCPA
gptkb:GDPR |
| gptkbp:developed_by |
gptkb:Five9,_Inc.
|
| gptkbp:features |
gptkb:dialogue
Reporting and Analytics Real-time Monitoring CRM Integration Call Recording Workforce Management Interactive Voice Response (IVR) Automatic Call Distribution (ACD) Omnichannel Routing |
| gptkbp:has |
gptkb:Customization_options
Scalability User-friendly interface 24/7 customer support API access Integration with social media Campaign management tools Customer satisfaction surveys Voicemail management Data security features Feedback collection tools User management tools Video conferencing capabilities Custom reporting options Email management features Lead management tools Agent performance tracking Performance dashboards Call transfer capabilities Text messaging capabilities Knowledge base management Agent training resources Call disposition features Call scripting tools |
| https://www.w3.org/2000/01/rdf-schema#label |
Five9 Call Center Software
|
| gptkbp:integrates_with |
gptkb:Hub_Spot
gptkb:Shopify gptkb:Zentradi gptkb:Microsoft_Dynamics gptkb:Salesforce |
| gptkbp:offers |
Free trial
Subscription plans |
| gptkbp:provides |
Cloud-based contact center solutions
|
| gptkbp:supports |
Multichannel communication
Inbound calling Outbound calling |
| gptkbp:target_market |
Large enterprises
Small to medium-sized businesses |
| gptkbp:uses |
gptkb:Artificial_Intelligence
gptkb:machine_learning |
| gptkbp:bfsParent |
gptkb:Five9
|
| gptkbp:bfsLayer |
6
|