ISO/IEC 20000-10
E714865
ISO/IEC 20000-10 is a part of the ISO/IEC 20000 family that provides guidance and terminology to support the implementation and understanding of IT service management standards.
All labels observed (2)
| Label | Occurrences |
|---|---|
| ISO/IEC 20000-10 canonical | 2 |
| Information technology — Service management — Part 10: Concepts and terminology | 1 |
How this entity was disambiguated
This entity first appeared as the object of triple T7896622 — resolving that mention is where its identity was fixed. The disambiguator weighed these candidate entities and picked the highlighted one (or “None”, minting a new entity). This is how homonymy is resolved: the same surface form can point to different entities.
NED1
Entity disambiguation (via context triple)
gpt-5-mini-2025-08-07
Target entity: ISO/IEC 20000-10 Context triple: [ISO/IEC 20000, hasPart, ISO/IEC 20000-10]
-
A.
ISO/IEC 20000-7
ISO/IEC 20000-7 is a part of the ISO/IEC 20000 family of international standards that provides specific guidance related to IT service management practices.
-
B.
ISO/IEC 20000-5
ISO/IEC 20000-5 is a part of the ISO/IEC 20000 IT service management standard that provides implementation guidance and examples to help organizations apply the requirements of the core standard.
-
C.
ISO/IEC 20000-3
ISO/IEC 20000-3 is a supporting part of the ISO/IEC 20000 IT service management standard that provides guidance on defining the scope and applicability of an IT service management system.
-
D.
ISO/IEC 20000-6
ISO/IEC 20000-6 is a part of the ISO/IEC 20000 family that provides guidance and requirements related to IT service management systems.
-
E.
ISO/IEC 20000-4
ISO/IEC 20000-4 is a part of the ISO/IEC 20000 family of international IT service management standards that provides specific guidance supporting the implementation and improvement of IT service management processes.
- F. None of above. chosen
- G. Unsure - the case is ambiguous/there is not enough information to decide.
NED2
Entity disambiguation (via description)
gpt-5-mini-2025-08-07
Target entity: ISO/IEC 20000-10 Target entity description: ISO/IEC 20000-10 is a part of the ISO/IEC 20000 family that provides guidance and terminology to support the implementation and understanding of IT service management standards.
-
A.
ISO/IEC 20000-7
ISO/IEC 20000-7 is a part of the ISO/IEC 20000 family of international standards that provides specific guidance related to IT service management practices.
-
B.
ISO/IEC 20000-5
ISO/IEC 20000-5 is a part of the ISO/IEC 20000 IT service management standard that provides implementation guidance and examples to help organizations apply the requirements of the core standard.
-
C.
ISO/IEC 20000-3
ISO/IEC 20000-3 is a supporting part of the ISO/IEC 20000 IT service management standard that provides guidance on defining the scope and applicability of an IT service management system.
-
D.
ISO/IEC 20000-6
ISO/IEC 20000-6 is a part of the ISO/IEC 20000 family that provides guidance and requirements related to IT service management systems.
-
E.
ISO/IEC 20000-4
ISO/IEC 20000-4 is a part of the ISO/IEC 20000 family of international IT service management standards that provides specific guidance supporting the implementation and improvement of IT service management processes.
- F. None of above. chosen
Statements (41)
| Predicate | Object |
|---|---|
| instanceOf |
IEC standard
ⓘ
ISO standard ⓘ IT service management standard ⓘ international standard ⓘ |
| aimsTo |
promote common understanding of IT service management terms
ⓘ
provide a reference for IT service management vocabulary ⓘ |
| appliesTo |
organizations implementing IT service management
ⓘ
organizations seeking alignment with ISO/IEC 20000 ⓘ |
| category | service management guidance standard ⓘ |
| defines | terms used in ISO/IEC 20000 series ⓘ |
| field |
IT service management
ⓘ
information technology ⓘ |
| focusesOn |
concepts of service management
ⓘ
terminology of service management ⓘ |
| governingBody |
ISO/IEC JTC 1
ⓘ
ISO/IEC JTC 1/SC 40 ⓘ |
| hasTitle |
Information technology — Service management — Part 10: Concepts and terminology
ⓘ
linked to:
ISO/IEC 20000-10
|
| helpsWith |
consistent use of IT service management terminology
ⓘ
interpretation of ISO/IEC 20000 requirements ⓘ |
| isComplementaryTo |
ISO/IEC 20000-1
ⓘ
linked to:
ISO/IEC 20000
ISO/IEC 20000-2 ⓘ |
| language | English ⓘ |
| objective |
to harmonize terminology across IT service management standards
ⓘ
to provide a foundation for other ISO/IEC 20000 parts ⓘ |
| partOf | ISO/IEC 20000 ⓘ |
| provides |
guidance for IT service management
ⓘ
terminology for IT service management ⓘ |
| publisher |
International Electrotechnical Commission
ⓘ
International Organization for Standardization ⓘ |
| purpose |
to support implementation of IT service management standards
ⓘ
to support understanding of IT service management standards ⓘ |
| relatedTo |
service management concepts
ⓘ
service management processes ⓘ |
| standardFamily |
ISO/IEC 20000 series
ⓘ
linked to:
ISO/IEC 20000
|
| supportsStandard |
ISO/IEC 20000-1
ⓘ
linked to:
ISO/IEC 20000
ISO/IEC 20000-2 ⓘ other parts of ISO/IEC 20000 series ⓘ |
| targetAudience |
IT service management practitioners
ⓘ
IT service providers ⓘ auditors of IT service management systems ⓘ consultants in IT service management ⓘ |
How these facts were elicited
The pipeline generated the facts above by prompting gpt-5.1 with this entity's name + description and the instruction below.
Instruction
You are a knowledge base construction expert. Given a subject entity and a description of it, return factual statements that you know for the subject as a JSON list of dictionaries(triples), where keys must be "subject", "predicate" and "object". The number of facts may be very high, between 25 to 50 or more, for very popular subjects. For less popular subjects, the number of facts can be very low, like 5 or 10. # Requirements - If you don't know the subject at all, return an empty list. - If the subject is not a named entity, return an empty list. - Include at least one triple where predicate is "instanceOf". - Do not get too wordy. - Separate several objects into multiple triples with one object.
Input
Subject: ISO/IEC 20000-10 Description of subject: ISO/IEC 20000-10 is a part of the ISO/IEC 20000 family that provides guidance and terminology to support the implementation and understanding of IT service management standards.
Referenced by (3)
Full triples — surface form annotated when it differs from this entity's canonical label.
ISO/IEC 20000-10
→
hasTitle
→
Information technology — Service management — Part 10: Concepts and terminology
ⓘ
linked to: ISO/IEC 20000-10