Quality and Me

E617425

"Quality and Me" is an autobiographical and instructional book by quality management expert Philip B. Crosby, in which he reflects on his career and outlines his influential principles for achieving zero-defects quality in organizations.

All labels observed (1)

Label Occurrences
Quality and Me canonical 1

How this entity was disambiguated

Statements (35)

Predicate Object
instanceOf book ⓘ
instructional book ⓘ
author Philip B. Crosby ⓘ
linked to: Philip W. Crosby
contains case examples from industry ⓘ
management advice ⓘ
principles for achieving zero defects ⓘ
countryOfOrigin United States ⓘ
describes Philip B. Crosby's career ⓘ
development of zero-defects concept ⓘ
implementation of quality management programs ⓘ
emphasizes cost of nonconformance ⓘ
doing it right the first time ⓘ
zero-defects as a performance standard ⓘ
focusesOn management responsibility for quality ⓘ
organizational culture change ⓘ
practical application of quality principles ⓘ
prevention over inspection ⓘ
genre autobiography ⓘ
business ⓘ
management ⓘ
hasForm prose ⓘ
hasPerspective first-person ⓘ
intendedAudience business leaders ⓘ
managers ⓘ
quality professionals ⓘ
language English ⓘ
mainSubject organizational improvement ⓘ
quality management ⓘ
zero defects ⓘ
narrativeForm chronological career narrative ⓘ
relatedTo business process improvement ⓘ
quality management ⓘ
total quality management ⓘ
relatedWork Quality Is Free ⓘ
Quality Without Tears ⓘ

How these facts were elicited

Referenced by (1)

Full triples — surface form annotated when it differs from this entity's canonical label.

Philip W. Crosby → notableWork → Quality and Me ⓘ