Quality Without Tears

E617424

"Quality Without Tears" is a influential management book by Philip B. Crosby that popularizes a practical, zero-defects approach to quality improvement in organizations.

All labels observed (1)

Label Occurrences
Quality Without Tears canonical 3

How this entity was disambiguated

Statements (43)

Predicate Object
instanceOf management book ⓘ
non-fiction book ⓘ
advocates employee involvement in quality ⓘ
management commitment to quality ⓘ
measurement of quality performance ⓘ
zero-defects approach ⓘ
author Philip B. Crosby ⓘ
linked to: Philip W. Crosby
countryOfOrigin United States ⓘ
emphasizes cost of nonconformance ⓘ
management responsibility for quality ⓘ
quality as conformance to requirements ⓘ
quality improvement as a systematic process ⓘ
simplicity in quality programs ⓘ
focusesOn doing it right the first time ⓘ
practical approach to quality ⓘ
prevention over inspection ⓘ
genre business ⓘ
management ⓘ
hasKeyConcept management leadership in quality ⓘ
organizational culture change for quality ⓘ
quality improvement process ⓘ
quality is free ⓘ
zero defects as a performance standard ⓘ
influencedField operations management ⓘ
quality management practice ⓘ
total quality management ⓘ
language English ⓘ
mainSubject management philosophy ⓘ
organizational change ⓘ
quality improvement ⓘ
quality management ⓘ
zero defects ⓘ
notableFor accessible explanation of quality management ⓘ
influencing corporate quality programs ⓘ
popularizing zero-defects quality ⓘ
relatedConcept continuous improvement ⓘ
cost of quality ⓘ
total quality management ⓘ
zero defects ⓘ
relatedWork Quality Is Free ⓘ
targetAudience executives ⓘ
managers ⓘ
quality professionals ⓘ

How these facts were elicited

Referenced by (3)

Full triples — surface form annotated when it differs from this entity's canonical label.

Philip W. Crosby → notableWork → Quality Without Tears ⓘ
Philip W. Crosby → notableWork → Quality Without Tears ⓘ
subject linked to: Philip
Quality and Me → relatedWork → Quality Without Tears ⓘ