Statements (34)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Process
|
| gptkbp:benefit |
Better Compliance
Faster Resolution Times Improved Customer Satisfaction Reduced Financial Loss |
| gptkbp:goal |
Resolve Disputes
|
| https://www.w3.org/2000/01/rdf-schema#label |
Dispute Management
|
| gptkbp:involves |
gptkb:communication
gptkb:government_agency manual Negotiation Investigation |
| gptkbp:performedBy |
gptkb:Finance_Department
gptkb:Legal_Department Customer Service Representative Dispute Manager |
| gptkbp:relatedTo |
Conflict Resolution
Legal Disputes Chargeback Claims Management Customer Complaints |
| gptkbp:step |
Decision Making
Case Closure Case Creation Case Review Evidence Collection |
| gptkbp:supportedBy |
ERP Systems
CRM Systems Dispute Management Software |
| gptkbp:usedIn |
Finance
Supply Chain Management Customer Service |
| gptkbp:bfsParent |
gptkb:Sift
|
| gptkbp:bfsLayer |
7
|