Statements (39)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Process
|
| gptkbp:alternativeName |
application_process
manufacturing_process procedure process Business_Process IT_Process system_process |
| gptkbp:documentedIn |
Process Documentation
|
| gptkbp:goal |
Align IT with Business Objectives
Enhance Service Quality Improve IT Efficiency Reduce IT Risks |
| gptkbp:hasComponent |
gptkb:Service_Desk
Incident Management Change Management Release Management Configuration Management Problem Management |
| gptkbp:improves |
Continuous Improvement
|
| gptkbp:monitors |
gptkb:Key_Performance_Indicators
|
| gptkbp:relatedTo |
gptkb:Information_Technology
IT Service Management |
| gptkbp:requires |
Policies and Procedures
Roles and Responsibilities |
| gptkbp:standardizedBy |
gptkb:ISO/IEC_20000
gptkb:COBIT gptkb:ITIL |
| gptkbp:supportedBy |
IT Tools
|
| gptkbp:usedIn |
gptkb:IT_Governance
gptkb:IT_Project_Management IT Operations |
| gptkbp:bfsParent |
gptkb:Dragon
gptkb:communication gptkb:dictionary gptkb:Demolition gptkb:Clearing gptkb:Voting |
| gptkbp:bfsLayer |
4
|