Dialpad platform

GPTKB entity

Statements (65)
Predicate Object
gptkbp:instanceOf gptkb:cloud_service
gptkbp:developedBy gptkb:Dialpad,_Inc.
gptkbp:hasFeature gptkb:mobile_application
gptkb:SAML_SSO
API access
call forwarding
call hold
call recording
call transfer
number porting
voicemail transcription
sentiment analysis
role-based access control
desktop app
GDPR compliance
IVR (Interactive Voice Response)
SMS messaging
call barge
call monitoring
call routing
call whisper
international calling
live coaching
multi-device sync
real-time transcription
video meetings
analytics dashboard
web app
HD audio
call park
call queues
call tagging
AI voice intelligence
HIPAA compliance (for some plans)
call disposition
call outcome tracking
call recording consent
call summary notes
custom caller ID
fax support
gptkbp:headquartersLocation gptkb:San_Francisco,_California,_USA
https://www.w3.org/2000/01/rdf-schema#label Dialpad platform
gptkbp:integratesWith gptkb:Google_Workspace
gptkb:Salesforce
gptkb:Slack
gptkb:Microsoft_365
gptkb:Zendesk
gptkbp:launched 2012
gptkbp:offersService contact center solutions
video conferencing
team messaging
AI-powered transcription
VoIP calling
call analytics
gptkbp:platform gptkb:Android
gptkb:Windows
gptkb:iOS
gptkb:macOS
gptkbp:usedFor remote work
customer support
business communications
sales teams
gptkbp:website https://www.dialpad.com/
gptkbp:bfsParent gptkb:Dialpad_Contact_Center
gptkbp:bfsLayer 6