Statements (60)
Predicate | Object |
---|---|
gptkbp:instance_of |
gptkb:Company
|
gptkbp:bfsLayer |
6
|
gptkbp:bfsParent |
gptkb:Dialpad
|
gptkbp:constructed_in |
gptkb:technology
|
gptkbp:developed_by |
Dialpad Inc.
|
gptkbp:enables |
remote work capabilities
|
gptkbp:enhances |
customer service experience
|
gptkbp:features |
call routing
screen sharing capabilities intelligent call routing |
gptkbp:has |
user-friendly interface
|
https://www.w3.org/2000/01/rdf-schema#label |
Dialpad Contact Center
|
gptkbp:includes |
performance metrics
customer engagement tools integrated messaging features |
gptkbp:integrates_with |
CRM systems
|
gptkbp:is_available_in |
multiple languages
|
gptkbp:is_available_on |
gptkb:multiple_platforms
Saa S solution |
gptkbp:is_compatible_with |
gptkb:smartphone
various operating systems |
gptkbp:is_designed_for |
customer support teams
|
gptkbp:is_designed_to |
reduce operational costs
improve customer interactions |
gptkbp:is_known_for |
flexibility
ease of use high reliability high call quality |
gptkbp:is_part_of |
digital transformation initiatives.
Dialpad product suite |
gptkbp:is_recognized_for |
scalability
user satisfaction |
gptkbp:is_used_by |
businesses of all sizes
|
gptkbp:is_used_for |
inbound and outbound calls
|
gptkbp:is_used_in |
various industries
|
gptkbp:offers |
24/7 customer support
customizable dashboards customizable workflows multi-language support custom reporting real-time collaboration tools omnichannel support AI-powered voice and video calling seamless integration with Dialpad products |
gptkbp:provides |
API access
real-time analytics call recording call analytics customer feedback tools knowledge base integration workforce management tools agent performance tracking |
gptkbp:suitable_for |
B2 B and B2 C communications
|
gptkbp:supports |
gptkb:studio
team collaboration customer relationship management video conferencing integration with third-party applications data security compliance |
gptkbp:utilizes |
cloud technology
|