Dialpad Contact Center

GPTKB entity

Statements (60)
Predicate Object
gptkbp:instance_of gptkb:Company
gptkbp:bfsLayer 6
gptkbp:bfsParent gptkb:Dialpad
gptkbp:constructed_in gptkb:technology
gptkbp:developed_by Dialpad Inc.
gptkbp:enables remote work capabilities
gptkbp:enhances customer service experience
gptkbp:features call routing
screen sharing capabilities
intelligent call routing
gptkbp:has user-friendly interface
https://www.w3.org/2000/01/rdf-schema#label Dialpad Contact Center
gptkbp:includes performance metrics
customer engagement tools
integrated messaging features
gptkbp:integrates_with CRM systems
gptkbp:is_available_in multiple languages
gptkbp:is_available_on gptkb:multiple_platforms
Saa S solution
gptkbp:is_compatible_with gptkb:smartphone
various operating systems
gptkbp:is_designed_for customer support teams
gptkbp:is_designed_to reduce operational costs
improve customer interactions
gptkbp:is_known_for flexibility
ease of use
high reliability
high call quality
gptkbp:is_part_of digital transformation initiatives.
Dialpad product suite
gptkbp:is_recognized_for scalability
user satisfaction
gptkbp:is_used_by businesses of all sizes
gptkbp:is_used_for inbound and outbound calls
gptkbp:is_used_in various industries
gptkbp:offers 24/7 customer support
customizable dashboards
customizable workflows
multi-language support
custom reporting
real-time collaboration tools
omnichannel support
AI-powered voice and video calling
seamless integration with Dialpad products
gptkbp:provides API access
real-time analytics
call recording
call analytics
customer feedback tools
knowledge base integration
workforce management tools
agent performance tracking
gptkbp:suitable_for B2 B and B2 C communications
gptkbp:supports gptkb:studio
team collaboration
customer relationship management
video conferencing
integration with third-party applications
data security compliance
gptkbp:utilizes cloud technology