Cisco Technical Assistance Center
GPTKB entity
Statements (62)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Technical_Support
|
| gptkbp:collaborates_with |
Cisco partners
|
| gptkbp:handles |
technical inquiries
|
| gptkbp:has |
gptkb:knowledge
service level agreements |
| https://www.w3.org/2000/01/rdf-schema#label |
Cisco Technical Assistance Center
|
| gptkbp:is_a_resource_for |
IT professionals
network engineers |
| gptkbp:is_accessible_by |
phone and web
|
| gptkbp:is_available_in |
multiple languages
|
| gptkbp:is_equipped_with |
advanced diagnostic tools
|
| gptkbp:is_focused_on |
customer success
|
| gptkbp:is_involved_in |
incident response
customer feedback collection service improvement initiatives customer training programs product development feedback |
| gptkbp:is_known_for |
high customer satisfaction
rapid response times proactive support highly skilled staff comprehensive support solutions |
| gptkbp:is_part_of |
Cisco's customer support strategy
Cisco's global support network Cisco's service portfolio |
| gptkbp:is_recognized_for |
customer engagement
effective communication expertise in networking |
| gptkbp:leadership |
technical support services
|
| gptkbp:located_in |
multiple global locations
|
| gptkbp:offers |
gptkb:Documentation
24/7 support consultation services software updates training resources remote diagnostics on-site support customized support plans performance monitoring services network management services disaster recovery support service desk support |
| gptkbp:part_of |
gptkb:Cisco_Systems
|
| gptkbp:provides |
technical support
incident management remote support incident resolution incident tracking troubleshooting assistance network security assessments network optimization services service continuity planning cloud support security support hardware replacement services service restoration services |
| gptkbp:serves |
gptkb:customers
|
| gptkbp:supports |
Cisco products
|
| gptkbp:utilizes |
expert engineers
|
| gptkbp:bfsParent |
gptkb:Cisco_security_products
gptkb:ASA_5585-X_Firepower_Services |
| gptkbp:bfsLayer |
6
|