Cisco Technical Assistance Center
GPTKB entity
Properties (58)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Community Center
|
| gptkbp:handles |
technical inquiries
|
| gptkbp:has |
global reach
service level agreements certified professionals dedicated account teams multi-tier support structure |
| https://www.w3.org/2000/01/rdf-schema#label |
Cisco Technical Assistance Center
|
| gptkbp:is_accessible_by |
email
phone web portal |
| gptkbp:is_available_in |
multiple languages
|
| gptkbp:is_equipped_with |
advanced diagnostic tools
|
| gptkbp:is_involved_in |
customer feedback collection
customer training incident resolution service improvement initiatives product development feedback |
| gptkbp:is_known_for |
high availability
customer loyalty high customer satisfaction comprehensive support services rapid response times proactive support |
| gptkbp:is_part_of |
Cisco's_customer_support_strategy
Cisco's_service_portfolio Cisco's_global_operations Cisco's_customer_experience |
| gptkbp:is_recognized_for |
technical expertise
|
| gptkbp:locatedIn |
multiple global locations
|
| gptkbp:offers |
24/7 support
community forums performance monitoring training resources on-site support troubleshooting assistance network assessments service request tracking disaster recovery support network design assistance cloud support |
| gptkbp:partOf |
gptkb:Cisco_Systems
|
| gptkbp:provides |
technical support
incident management software updates remote diagnostics remote support knowledge base articles consultative services service continuity planning incident reporting tools security support hardware replacement services service optimization recommendations |
| gptkbp:serves |
customers
|
| gptkbp:supports |
enterprise solutions
Cisco_products |
| gptkbp:utilizes |
expert engineers
|