Properties (60)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Community Center
|
| gptkbp:assists |
troubleshooting
|
| gptkbp:collaborates_with |
engineering teams
|
| gptkbp:conducts |
training sessions
|
| gptkbp:handles |
network issues
|
| gptkbp:has |
knowledge base
service level agreements technical documentation |
| https://www.w3.org/2000/01/rdf-schema#label |
Cisco TAC
|
| gptkbp:is_a_resource_for |
network engineers
|
| gptkbp:is_accessible_by |
phone and online
|
| gptkbp:is_available_in |
multiple languages
|
| gptkbp:is_involved_in |
customer feedback collection
customer training programs product development feedback |
| gptkbp:is_known_for |
customer-centric approach
high customer satisfaction rapid response times proactive support highly skilled technicians |
| gptkbp:is_located_in |
multiple global locations
|
| gptkbp:is_part_of |
gptkb:Cisco_Systems
Cisco's_customer_support_strategy Cisco's_global_support_network Cisco's_service_portfolio |
| gptkbp:is_recognized_for |
expertise in networking
|
| gptkbp:offers |
24/7 support
best practices guidance consultation services remote diagnostics incident analysis service improvement recommendations service request tracking network design assistance configuration assistance hardware replacement services collaboration solutions support network architecture advice network optimization advice virtual support options web-based support tools |
| gptkbp:provides |
technical support
incident management performance monitoring software updates remote assistance on-site support incident resolution network security assessments service continuity planning technical documentation access security support troubleshooting tools data center support cloud services support incident tracking tools |
| gptkbp:serves |
Cisco_customers
|
| gptkbp:supports |
Cisco_products
|
| gptkbp:uses |
case management system
|
| gptkbp:utilizes |
Cisco_experts
|