Statements (57)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Technical_Support
|
| gptkbp:available_on |
24/7
|
| gptkbp:collaborates_with |
engineering teams
|
| gptkbp:handles |
escalated issues
|
| gptkbp:has |
gptkb:knowledge
global reach service level agreements expert engineers dedicated support teams |
| https://www.w3.org/2000/01/rdf-schema#label |
Cisco TAC
|
| gptkbp:is_a_key_component_of |
Cisco's customer experience strategy
|
| gptkbp:is_a_resource_for |
network engineers
|
| gptkbp:is_accessible_by |
phone and web
|
| gptkbp:is_involved_in |
root cause analysis
incident management customer feedback collection product lifecycle management service improvement initiatives |
| gptkbp:is_known_for |
effective communication
high customer satisfaction rapid response times proactive support highly skilled staff |
| gptkbp:is_part_of |
gptkb:Cisco_Systems
Cisco's customer support strategy Cisco's support ecosystem |
| gptkbp:is_recognized_for |
expertise in networking
|
| gptkbp:leadership |
technical support services
|
| gptkbp:offers |
consultation services
training resources remote diagnostics troubleshooting services customized support plans network optimization services service continuity planning hardware replacement services cloud services support best practice guidance software configuration assistance |
| gptkbp:operates_in |
multiple countries
|
| gptkbp:provides |
gptkb:Documentation
technical support performance monitoring software updates remote support hardware diagnostics incident resolution network design assistance network performance analysis security support service restoration support |
| gptkbp:serves |
gptkb:customers
|
| gptkbp:supports |
Cisco products
|
| gptkbp:uses |
gptkb:court_cases
|
| gptkbp:bfsParent |
gptkb:Cisco_Smart_Net_Total_Care
gptkb:TACACS+ |
| gptkbp:bfsLayer |
5
|