Properties (69)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
VoIP software
|
| gptkbp:developedBy |
gptkb:Cisco_Systems
|
| gptkbp:engineConfiguration |
high availability
|
| gptkbp:hasAccessTo |
mobile applications
web browsers |
| https://www.w3.org/2000/01/rdf-schema#label |
Cisco Call Manager
|
| gptkbp:integratesWith |
gptkb:Cisco_WebEx
gptkb:Cisco_Unity |
| gptkbp:integration |
gptkb:Microsoft_Teams
third-party applications CRM_systems |
| gptkbp:isManagedBy |
gptkb:Cisco_Prime_Collaboration
|
| gptkbp:isUsedFor |
gptkb:Cisco_Jabber
cloud environments virtual machines business communication solutions Cisco IP Phones contact center solutions |
| gptkbp:offers |
call analytics
|
| gptkbp:provides |
API for developers
service level agreements user management web-based interface call routing network management tools system redundancy user training resources voicemail services performance monitoring tools call processing system updates system documentation technical support services service customization options network diagnostics tools |
| gptkbp:releasedIn |
2000
|
| gptkbp:supports |
SIP
user authentication directory services emergency services mobile devices multi-language support real-time communication user feedback mechanisms H.323 call recording conference calling end-to-end encryption network security features data backup solutions call forwarding multitenancy presence services video conferencing customizable user interfaces call transfer user role management call prioritization interoperability with other systems call detail records call hold call analytics tools call analytics dashboards call escalation call monitoring call queuing call analytics integration call analytics reporting |
| gptkbp:uses |
database for call records
|