Statements (46)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Financial_Services_Company
|
| gptkbp:developedBy |
Cherwell_Software,_LLC
|
| gptkbp:hasCompetitors |
gptkb:Zendesk
gptkb:Freshservice gptkb:ServiceNow gptkb:BMC_Remedy |
| gptkbp:hasCustomerBase |
gptkb:Global_Enterprises
Government Agencies Educational Institutions Healthcare Organizations Small and Medium Businesses |
| gptkbp:hasFeature |
Reporting and Analytics
Customizable Dashboards Multi-tenancy Workflow Automation Mobile_Access User-friendly_Interface Knowledge_Management |
| gptkbp:hasPart |
Cherwell_Asset_Management
Cherwell_Change_Management Cherwell_Incident_Management Cherwell_Knowledge_Management Cherwell_Problem_Management Cherwell_Reporting_and_Analytics Cherwell_Service_Request_Management Cherwell_Workflow_Automation |
| https://www.w3.org/2000/01/rdf-schema#label |
Cherwell Service Management
|
| gptkbp:integratesWith |
gptkb:ServiceNow
gptkb:Microsoft_Exchange Jira Active Directory |
| gptkbp:isAvailableIn |
Cloud
On-premises |
| gptkbp:isRecognizedBy |
gptkb:Forrester
Gartner |
| gptkbp:isUsedBy |
Service Desk Teams
IT_Departments |
| gptkbp:offers |
Self-Service_Portal
|
| gptkbp:provides |
Asset Management
Change Management Incident Management Service Request Management Problem_Management |
| gptkbp:releasedIn |
2010
|
| gptkbp:supports |
ITIL best practices
|
| gptkbp:uses |
Web-based interface
|