Cherwell Service Management

URI: https://gptkb.org/entity/Cherwell_Service_Management
GPTKB entity
Statements (48)
Predicate Object
gptkbp:instanceOf IT service management software
gptkbp:acquiredBy gptkb:Ivanti
gptkbp:acquisitionYear 2021
gptkbp:annualReport Custom reports
Built-in reporting
gptkbp:compatibleWith gptkb:ISO/IEC_27001
gptkb:GDPR
gptkbp:customs Business process automation
Custom dashboards
Custom forms
gptkbp:deployment gptkb:cloud_service
On-premises
gptkbp:developedBy gptkb:Cherwell_Software
gptkbp:features Knowledge management
Incident management
Change management
Problem management
Service catalog
Self-service portal
Configuration management database (CMDB)
gptkbp:firstReleased 2007
gptkbp:genre ITSM
Help desk
Service desk
gptkbp:headquartersLocation gptkb:Colorado_Springs,_Colorado,_USA
https://www.w3.org/2000/01/rdf-schema#label Cherwell Service Management
gptkbp:integration gptkb:REST_API
gptkb:Active_Directory
gptkb:Microsoft_Exchange
Third-party tools
gptkbp:latestReleaseVersion 2021
10.2.0
gptkbp:license Proprietary
gptkbp:market Global
gptkbp:mobileAppAvailable Yes
gptkbp:platform gptkb:Windows
gptkb:cloud_service
gptkb:website
gptkb:ITIL
gptkbp:programmingLanguage gptkb:C#
gptkb:.NET
gptkbp:supportsLanguage English
Multiple languages
gptkbp:targetUser Enterprises
IT departments
gptkbp:website https://www.cherwell.com/
gptkbp:bfsParent gptkb:Cherwell_Software
gptkbp:bfsLayer 6