Statements (23)
Predicate | Object |
---|---|
gptkbp:instanceOf |
Customer Service Technology
|
gptkbp:benefit |
Cost Reduction
Faster Response Time |
gptkbp:challenge |
Complex Query Handling
Customer Frustration Limited Personalization |
gptkbp:foundIn |
gptkb:Call_Centers
Telecommunications Banking E-commerce |
https://www.w3.org/2000/01/rdf-schema#label |
Automated Customer Service
|
gptkbp:purpose |
Increase Efficiency
Provide 24/7 Support Reduce Human Labor |
gptkbp:relatedTo |
Customer Relationship Management
Virtual Assistants Self-Service Portals |
gptkbp:uses |
gptkb:artificial_intelligence
gptkb:Natural_Language_Processing gptkb:Interactive_Voice_Response Chatbots |
gptkbp:bfsParent |
gptkb:Love,_Death_&_Robots
|
gptkbp:bfsLayer |
5
|