Automated Customer Service

GPTKB entity

Statements (23)
Predicate Object
gptkbp:instanceOf Customer Service Technology
gptkbp:benefit Cost Reduction
Faster Response Time
gptkbp:challenge Complex Query Handling
Customer Frustration
Limited Personalization
gptkbp:foundIn gptkb:Call_Centers
Telecommunications
Banking
E-commerce
https://www.w3.org/2000/01/rdf-schema#label Automated Customer Service
gptkbp:purpose Increase Efficiency
Provide 24/7 Support
Reduce Human Labor
gptkbp:relatedTo Customer Relationship Management
Virtual Assistants
Self-Service Portals
gptkbp:uses gptkb:artificial_intelligence
gptkb:Natural_Language_Processing
gptkb:Interactive_Voice_Response
Chatbots
gptkbp:bfsParent gptkb:Love,_Death_&_Robots
gptkbp:bfsLayer 5