Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Customer_Service_Technology
|
| gptkbp:benefit |
Cost Reduction
Faster Response Time |
| gptkbp:challenge |
Complex Query Handling
Customer Frustration Limited Personalization |
| gptkbp:foundIn |
gptkb:Call_Centers
Telecommunications Banking E-commerce |
| gptkbp:purpose |
Increase Efficiency
Provide 24/7 Support Reduce Human Labor |
| gptkbp:relatedTo |
Customer Relationship Management
Virtual Assistants Self-Service Portals |
| gptkbp:uses |
gptkb:artificial_intelligence
gptkb:Natural_Language_Processing gptkb:Interactive_Voice_Response Chatbots |
| gptkbp:bfsParent |
gptkb:Love,_Death_&_Robots
|
| gptkbp:bfsLayer |
6
|
| https://www.w3.org/2000/01/rdf-schema#label |
Automated Customer Service
|