Australian Financial Complaints Authority
GPTKB entity
Statements (47)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
organization
|
| gptkbp:addresses |
free for consumers
|
| gptkbp:collaborations |
with other ombudsman services
|
| gptkbp:contact |
[email protected]
|
| gptkbp:controversy |
investment disputes
insurance disputes banking disputes credit disputes superannuation disputes |
| gptkbp:covers |
financial services and products
|
| gptkbp:duration |
up to 90 days
|
| gptkbp:events |
workshops
community outreach programs webinars industry seminars |
| gptkbp:feedback |
stakeholder engagement
consumer surveys industry consultations |
| gptkbp:founded |
2018
|
| gptkbp:funding |
membership fees
|
| gptkbp:governedBy |
Australian_Financial_Complaints_Authority_Act_2018
|
| gptkbp:headquarters |
gptkb:Melbourne
|
| https://www.w3.org/2000/01/rdf-schema#label |
Australian Financial Complaints Authority
|
| gptkbp:independence |
yes
|
| gptkbp:jurisdiction |
gptkb:Australia
|
| gptkbp:leadership |
CEO
Board_of_Directors |
| gptkbp:membership |
financial firms
|
| gptkbp:office |
yes
|
| gptkbp:outcome |
binding decisions for members
dispute resolution agreements recommendations for consumers |
| gptkbp:player_statistics |
published annually
|
| gptkbp:provides |
complaint handling services
|
| gptkbp:publications |
guidelines
newsletters annual reviews fact sheets |
| gptkbp:replacedBy |
gptkb:Financial_Ombudsman_Service_Australia
|
| gptkbp:reportsTo |
annual reports
|
| gptkbp:services |
dispute resolution
|
| gptkbp:stakeholders |
government
consumers financial services industry regulators |
| gptkbp:type |
financial ombudsman service
|
| gptkbp:website |
www.afca.org.au
|