Australian Financial Complaints Authority

GPTKB entity

Statements (52)
Predicate Object
gptkbp:instance_of gptkb:organization
gptkbp:aims_to resolve disputes quickly
gptkbp:collaborates_with gptkb:Australian_Securities_and_Investments_Commission
gptkbp:conducts research on consumer issues
gptkbp:encourages early resolution of complaints
gptkbp:engages_in stakeholder consultations
gptkbp:enhances consumer trust in financial services
gptkbp:established_in Australian Financial Complaints Authority Act 2018
gptkbp:founded gptkb:2018
gptkbp:governance independent board
gptkbp:handles complaints about financial products
gptkbp:has_authority_over make binding decisions
gptkbp:has_established complaint handling processes
gptkbp:has_impact_on financial dispute resolution
gptkbp:has_membership Australian Financial Services Licensees
gptkbp:has_part Consumer Advocacy Panel
gptkbp:has_role consumer protection
gptkbp:headquarters gptkb:Melbourne,_Australia
https://www.w3.org/2000/01/rdf-schema#label Australian Financial Complaints Authority
gptkbp:is_a_member_of International Network of Financial Services Ombudsman
gptkbp:is_accessible_by all Australian consumers
gptkbp:is_accountable_to gptkb:Parliament_of_the_United_Kingdom
gptkbp:is_focused_on fair outcomes for consumers
gptkbp:is_involved_in policy development
gptkbp:is_part_of Australian financial regulatory framework
gptkbp:is_recognized_by gptkb:Australian_government
gptkbp:is_subject_to Australian law
gptkbp:is_supported_by financial industry associations
gptkbp:issues guidelines for complaint resolution
gptkbp:jurisdiction gptkb:Australia
gptkbp:offers free services to consumers
gptkbp:operates_under gptkb:National_Consumer_Credit_Protection_Act_2009
gptkbp:oversees consumer complaints
gptkbp:promotes financial literacy
gptkbp:provides complaint handling services
gptkbp:provides_access_to ombudsman services
gptkbp:provides_guidance_on financial rights
gptkbp:provides_information_on consumer rights
gptkbp:provides_training_for financial service providers
gptkbp:publishes annual reports
gptkbp:receives_funding_from financial services industry
gptkbp:regulates financial services industry
gptkbp:replaces gptkb:Financial_Ombudsman_Service_Australia
gptkbp:services dispute resolution
gptkbp:support small businesses
gptkbp:supports vulnerable consumers
gptkbp:type financial ombudsman service
gptkbp:website www.afca.org.au
gptkbp:works_with financial firms
gptkbp:bfsParent gptkb:RACQ_Financial_Services
gptkb:TAL_Dai-ichi_Life
gptkbp:bfsLayer 6