American Customer Satisfaction Index
GPTKB entity
Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:business
|
| gptkbp:abbreviation |
gptkb:ACSI
|
| gptkbp:analyzes |
over 400 companies
over 40 industries |
| gptkbp:country |
gptkb:United_States
|
| gptkbp:established |
1994
|
| gptkbp:focusesOn |
U.S. consumers
|
| gptkbp:foundedBy |
gptkb:Claes_Fornell
|
| gptkbp:frequency |
quarterly
|
| gptkbp:measures |
customer satisfaction
|
| gptkbp:method |
survey-based
|
| gptkbp:publishedBy |
gptkb:University_of_Michigan
gptkb:American_Society_for_Quality CFI Group |
| gptkbp:relatedTo |
market research
customer experience |
| gptkbp:usedBy |
gptkb:government_agency
investors businesses |
| gptkbp:website |
https://www.theacsi.org/
|
| gptkbp:bfsParent |
gptkb:ACSI
|
| gptkbp:bfsLayer |
7
|
| http://www.w3.org/2000/01/rdf-schema#label |
American Customer Satisfaction Index
|