Statements (23)
Predicate | Object |
---|---|
gptkbp:instanceOf |
strategic management tool
|
gptkbp:alternativeTo |
traditional financial measures
|
gptkbp:category |
performance management
management framework |
gptkbp:developedBy |
gptkb:David_P._Norton
gptkb:Robert_S._Kaplan |
gptkbp:enables |
improvement of internal and external communications
monitoring of organizational performance alignment of business activities to vision and strategy |
gptkbp:focusesOn |
customer perspective
internal business processes learning and growth financial perspective |
https://www.w3.org/2000/01/rdf-schema#label |
balanced scorecard
|
gptkbp:introducedIn |
1992
|
gptkbp:publishedIn |
gptkb:Harvard_Business_Review
|
gptkbp:purpose |
strategic management
performance measurement |
gptkbp:usedBy |
nonprofit organizations
government organizations business organizations |
gptkbp:bfsParent |
gptkb:Key_Performance_Indicators
|
gptkbp:bfsLayer |
6
|