balanced scorecard

GPTKB entity

Statements (23)
Predicate Object
gptkbp:instanceOf strategic management tool
gptkbp:alternativeTo traditional financial measures
gptkbp:category performance management
management framework
gptkbp:developedBy gptkb:David_P._Norton
gptkb:Robert_S._Kaplan
gptkbp:enables improvement of internal and external communications
monitoring of organizational performance
alignment of business activities to vision and strategy
gptkbp:focusesOn customer perspective
internal business processes
learning and growth
financial perspective
https://www.w3.org/2000/01/rdf-schema#label balanced scorecard
gptkbp:introducedIn 1992
gptkbp:publishedIn gptkb:Harvard_Business_Review
gptkbp:purpose strategic management
performance measurement
gptkbp:usedBy nonprofit organizations
government organizations
business organizations
gptkbp:bfsParent gptkb:Key_Performance_Indicators
gptkbp:bfsLayer 6