Statements (28)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
IT service management software
|
| gptkbp:category |
ITSM software
service desk software |
| gptkbp:developedBy |
gptkb:Micro_Focus
gptkb:Novell |
| https://www.w3.org/2000/01/rdf-schema#label |
ZENworks Service Desk
|
| gptkbp:integratesWith |
gptkb:ZENworks_Asset_Management
gptkb:ZENworks_Configuration_Management gptkb:Active_Directory gptkb:LDAP |
| gptkbp:license |
proprietary
|
| gptkbp:operatingSystem |
gptkb:Windows
gptkb:Linux |
| gptkbp:partOf |
gptkb:ZENworks_suite
|
| gptkbp:platform |
web-based
|
| gptkbp:provides |
incident management
change management problem management service request management service level management |
| gptkbp:supports |
ITIL processes
|
| gptkbp:usedFor |
workflow automation
help desk automation self-service IT support service catalog management |
| gptkbp:website |
https://www.microfocus.com/en-us/products/zenworks-service-desk/overview
|
| gptkbp:bfsParent |
gptkb:Novell_ZENworks
|
| gptkbp:bfsLayer |
7
|