Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:feature |
gptkb:knowledge_representation
user authentication email integration integration with CRM reporting tools live chat mobile access SLA management customizable workflows multi-channel support self-service portal customer feedback collection automated responses ticket assignment |
| https://www.w3.org/2000/01/rdf-schema#label |
Website Helpdesk
|
| gptkbp:purpose |
customer support
issue tracking ticket management |
| gptkbp:usedBy |
organizations
businesses |
| gptkbp:bfsParent |
gptkb:Odoo_8.0
|
| gptkbp:bfsLayer |
7
|