Web Help Desk

GPTKB entity

Statements (24)
Predicate Object
gptkbp:instanceOf gptkb:software
IT service management tool
gptkbp:developedBy gptkb:SolarWinds
gptkbp:features gptkb:knowledge_representation
mobile access
asset discovery
reporting and analytics
SLA management
LDAP integration
customer portal
email-to-ticket conversion
ticket automation
https://www.w3.org/2000/01/rdf-schema#label Web Help Desk
gptkbp:license proprietary
gptkbp:platform gptkb:Windows
gptkb:macOS
gptkb:Linux
gptkbp:usedFor change management
IT asset management
knowledge base management
help desk ticketing
gptkbp:website https://www.solarwinds.com/web-help-desk
gptkbp:bfsParent gptkb:SolarWinds
gptkbp:bfsLayer 6