Watson Assistant for Customer Care
GPTKB entity
Statements (26)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
AI-powered customer service platform
|
| gptkbp:availableOn |
gptkb:REST_API
gptkb:cloud_service |
| gptkbp:developedBy |
gptkb:IBM
|
| gptkbp:enables |
automated customer support
live agent handoff self-service customer care |
| https://www.w3.org/2000/01/rdf-schema#label |
Watson Assistant for Customer Care
|
| gptkbp:integratesWith |
voice channels
web chat messaging platforms |
| gptkbp:offers |
intent recognition
dialog management entity extraction integration with backend systems |
| gptkbp:partOf |
gptkb:IBM_Watson_suite
|
| gptkbp:provides |
chatbot
virtual agent |
| gptkbp:supports |
multilingual conversations
|
| gptkbp:targetUser |
businesses
customer service teams |
| gptkbp:uses |
gptkb:machine_learning
natural language processing |
| gptkbp:website |
https://www.ibm.com/products/watson-assistant
|
| gptkbp:bfsParent |
gptkb:Watson_(AI_platform)
|
| gptkbp:bfsLayer |
6
|