W. H. Smith & Son

GPTKB entity

Statements (61)
Predicate Object
gptkbp:instanceOf company
gptkbp:acquisition gptkb:Smith's_News
gptkbp:founded 1792
gptkbp:founder gptkb:William_Henry_Smith
gptkbp:headquarters gptkb:London
https://www.w3.org/2000/01/rdf-schema#label W. H. Smith & Son
gptkbp:industry retail
gptkbp:keyPeople gptkb:Stephen_Clarke
gptkb:Carl_Cowling
gptkbp:notableEvent enhanced customer service training
expanded into international markets
increased community engagement initiatives
increased focus on sustainability
enhanced online shopping experience
launched mobile app
launched seasonal promotions
expanded into airports
launched online store
opened first railway bookstall
celebrated 225th anniversary
closed many high street stores
collaborated with publishers for special editions
developed exclusive product lines
developed partnerships with local charities
expanded children's book section
expanded digital offerings
expanded product range to include gifts
expanded travel essentials range
increased focus on e-commerce
increased focus on health and wellness books
increased presence in train stations
introduced click and collect service
introduced gift wrapping services
introduced loyalty card program
introduced personalized book recommendations
launched charity initiatives
launched educational resources section
launched exclusive membership program
launched online book club
launched subscription service
partnered with local artists for merchandise
partnered with local authors
partnered with schools for book fairs
restructured business in 2011
sponsored literary festivals
enhanced store layouts for better customer experience
acquired_Waterstones
opened_flagship_store_in_London
gptkbp:numberOfEmployees over 10,000
gptkbp:parentCompany gptkb:WH_Smith_PLC
gptkbp:products books
magazines
stationery
gptkbp:region gptkb:United_Kingdom
gptkbp:revenue £1 billion (approx.)
gptkbp:sells gptkb:WH_Smith
gptkbp:services bookstore
newsagent
gptkbp:subsidiary gptkb:W_H_Smith_Travel
gptkbp:type public company
gptkbp:website whsmith.co.uk