Vonage Contact Center

GPTKB entity

Statements (22)
Predicate Object
gptkbp:instanceOf cloud contact center solution
gptkbp:acquiredBy gptkb:Vonage
gptkbp:cloudBased true
gptkbp:developedBy gptkb:Vonage
gptkbp:features real-time analytics
call recording
AI-powered insights
IVR
workforce management
automatic call distribution
omnichannel communications
gptkbp:formerName gptkb:NewVoiceMedia
https://www.w3.org/2000/01/rdf-schema#label Vonage Contact Center
gptkbp:integratesWith gptkb:Microsoft_Teams
gptkb:Salesforce
gptkb:Zendesk
gptkbp:supportsLanguage English
multiple languages
gptkbp:targetMarket businesses
gptkbp:website https://www.vonage.com/contact-centers/
gptkbp:bfsParent gptkb:VON
gptkbp:bfsLayer 8