Statements (61)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Data_Analytics
|
| gptkbp:allows |
data export
|
| gptkbp:analyzes |
call duration
call reasons |
| gptkbp:can_provide |
feedback for improvement
|
| gptkbp:enables |
call tracking
|
| gptkbp:enhances |
team collaboration
customer experience customer retention service delivery |
| gptkbp:facilitates |
data-driven decisions
|
| gptkbp:features |
customizable dashboards
|
| https://www.w3.org/2000/01/rdf-schema#label |
Vonage Call Analytics
|
| gptkbp:improves |
sales strategies
|
| gptkbp:includes |
call volume analysis
|
| gptkbp:integrates_with |
third-party applications
|
| gptkbp:is_a_tool_for |
business intelligence
|
| gptkbp:is_accessible_by |
web interface
|
| gptkbp:is_analyzed_in |
customer satisfaction
|
| gptkbp:is_available_in |
multiple languages
|
| gptkbp:is_beneficial_for |
marketing teams
|
| gptkbp:is_compatible_with |
gptkb:mobile_devices
various telephony systems |
| gptkbp:is_designed_for |
small to medium businesses
|
| gptkbp:is_designed_to |
optimize call handling
|
| gptkbp:is_part_of |
Vonage Business Cloud
Vonage's analytics suite Vonage's communication solutions |
| gptkbp:is_recognized_by |
training needs
trends in call data |
| gptkbp:is_used_by |
businesses
|
| gptkbp:is_used_for |
performance benchmarking
|
| gptkbp:is_utilized_by |
call centers
|
| gptkbp:is_utilized_for |
strategic planning
|
| gptkbp:monitors |
call outcomes
|
| gptkbp:offers |
reporting tools
custom reporting options real-time performance tracking call recording features call disposition tracking call flow analysis call performance metrics call script adherence tracking |
| gptkbp:provides |
data visualization tools
real-time alerts data security features agent performance metrics agent utilization metrics call quality analysis insights into call patterns real-time call data |
| gptkbp:provides_support_for |
resource allocation
|
| gptkbp:reduces |
operational costs
|
| gptkbp:supports |
multi-channel communication
integration with CRM systems remote work environments |
| gptkbp:track |
caller location
call transfers |
| gptkbp:utilizes |
AI for insights
|
| gptkbp:bfsParent |
gptkb:Vonage
|
| gptkbp:bfsLayer |
5
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