|
gptkbp:instance_of
|
gptkb:Eulemur
|
|
gptkbp:advocacy
|
public accountability
transparency in government
citizen rights
|
|
gptkbp:affiliation
|
gptkb:Commonwealth_Ombudsman
gptkb:Asian_Ombudsman_Association
International Ombudsman Institute
|
|
gptkbp:annual_report
|
published annually
|
|
gptkbp:case_analysis
|
highlighting systemic issues
published for public awareness
demonstrating impact
|
|
gptkbp:collaborates_with
|
government agencies
community organizations
other ombudsman offices
|
|
gptkbp:community_engagement
|
workshops
consultations
public forums
|
|
gptkbp:complaint_types
|
discrimination
maladministration
improper conduct
unreasonable delay
|
|
gptkbp:current_ombudsman
|
Debbie Dempsey
|
|
gptkbp:established
|
gptkb:1973
|
|
gptkbp:feedback_mechanism
|
in-person visits
online complaint form
telephone inquiries
|
|
gptkbp:function
|
investigate complaints against public authorities
monitor public administration
|
|
gptkbp:has_meetings
|
gptkb:Governor
|
|
gptkbp:headquarters
|
gptkb:Melbourne,_Australia
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Victorian Ombudsman
|
|
gptkbp:investigates
|
subpoena documents
|
|
gptkbp:jurisdiction
|
gptkb:Victoria,_Australia
|
|
gptkbp:legal_framework
|
gptkb:Freedom_of_Information_Act_1982
gptkb:Public_Administration_Act_2004
gptkb:Victorian_Ombudsman_Act_1973
|
|
gptkbp:outcome
|
policy changes
recommendations for improvement
public reports
|
|
gptkbp:parent_agency
|
gptkb:Victorian_Equal_Opportunity_and_Human_Rights_Commission
|
|
gptkbp:publications
|
annual reviews
investigation reports
guidelines for complaints
|
|
gptkbp:reports_to
|
gptkb:Parliament_of_Victoria
|
|
gptkbp:scope
|
public sector complaints
|
|
gptkbp:services
|
complaints resolution
|
|
gptkbp:staff
|
approximately 100
|
|
gptkbp:success_rate
|
customer satisfaction
response times
resolution rates
|
|
gptkbp:training_programs
|
for community groups
for public servants
|
|
gptkbp:website
|
www.ombudsman.vic.gov.au
|
|
gptkbp:bfsParent
|
gptkb:Victorian_Disability_Act_2006
|
|
gptkbp:bfsLayer
|
6
|