Statements (12)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:book
|
| gptkbp:author |
gptkb:Aaron_Shapiro
|
| gptkbp:genre |
gptkb:business
|
| gptkbp:language |
English
|
| gptkbp:publicationDate |
2011
|
| gptkbp:publisher |
Portfolio
|
| gptkbp:subject |
digital strategy
customer experience user-centric business |
| gptkbp:bfsParent |
gptkb:Aaron_Shapiro
|
| gptkbp:bfsLayer |
8
|
| http://www.w3.org/2000/01/rdf-schema#label |
Users Not Customers
|