Statements (53)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Eulemur
|
| gptkbp:annual_report |
published yearly
|
| gptkbp:appeals_to |
limited appeal rights
|
| gptkbp:appointed_by |
gptkb:Secretary_of_State_for_Work_and_Pensions
|
| gptkbp:case_types |
state pensions
personal pensions occupational pensions pension scams pension transfers |
| gptkbp:collaboration |
gptkb:Financial_Ombudsman_Service
|
| gptkbp:complaint_process |
final decision
formal investigation informal resolution |
| gptkbp:complaints_handled |
over 3,000 annually
|
| gptkbp:contact |
online form
|
| gptkbp:customer_satisfaction |
high satisfaction rates
|
| gptkbp:established |
gptkb:1990
|
| gptkbp:feedback |
stakeholder consultations
client feedback surveys |
| gptkbp:function |
resolving disputes
|
| gptkbp:funding |
government funding
|
| gptkbp:future_plans |
expanding services
enhancing digital services increasing outreach efforts |
| gptkbp:governance |
gptkb:Board_of_Trustees
|
| gptkbp:headquarters |
gptkb:London
|
| https://www.w3.org/2000/01/rdf-schema#label |
The Pensions Ombudsman
|
| gptkbp:impact |
influencing policy changes
enhancing consumer protection improving pension scheme practices |
| gptkbp:jurisdiction |
pension disputes
|
| gptkbp:outcome |
gptkb:recommendations
gptkb:decisions |
| gptkbp:publications |
case studies
newsletters annual reviews guidance notes reports on trends |
| gptkbp:reports_to |
gptkb:Parliament_of_the_United_Kingdom
|
| gptkbp:role |
investigating complaints
|
| gptkbp:service |
free service
|
| gptkbp:services_provided |
mediation and adjudication
|
| gptkbp:staff |
approximately 40
|
| gptkbp:stakeholders |
industry representatives
regulators consumer groups pension schemes |
| gptkbp:training |
staff training programs
stakeholder workshops |
| gptkbp:type |
independent body
|
| gptkbp:website |
www.pensions-ombudsman.org.uk
|
| gptkbp:bfsParent |
gptkb:Department_for_Work_and_Pensions
|
| gptkbp:bfsLayer |
5
|