Statements (58)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Management
|
| gptkbp:can_be_used_for |
resource allocation
performance improvement performance appraisal |
| gptkbp:developed_by |
gptkb:Robert_S._Kaplan
gptkb:David_P._Norton |
| gptkbp:emphasizes |
long-term objectives
|
| gptkbp:enhances |
gptkb:communication
|
| gptkbp:facilitates |
strategic planning
|
| gptkbp:focuses_on |
performance measurement
|
| gptkbp:has |
four perspectives
|
| https://www.w3.org/2000/01/rdf-schema#label |
The Balanced Scorecard
|
| gptkbp:improves |
strategic alignment
|
| gptkbp:includes |
customer perspective
financial perspective internal business processes perspective learning and growth perspective |
| gptkbp:introduced_in |
gptkb:1992
|
| gptkbp:is_adopted_by |
government agencies
non-profit organizations private sector companies |
| gptkbp:is_based_on |
strategy maps
|
| gptkbp:is_compared_to |
actual performance to targets
|
| gptkbp:is_considered_as |
a performance management tool
|
| gptkbp:is_criticized_for |
complexity
lack of flexibility overemphasis on metrics implementation challenges |
| gptkbp:is_evaluated_by |
gptkb:academic_research
case studies industry reports |
| gptkbp:is_influenced_by |
total quality management
business process reengineering |
| gptkbp:is_integrated_with |
other management systems
|
| gptkbp:is_part_of |
strategic management frameworks
|
| gptkbp:is_promoted_by |
business schools
professional organizations management consultants |
| gptkbp:is_related_to |
gptkb:strategy
employee engagement innovation risk management customer satisfaction financial performance organizational performance strategic objectives |
| gptkbp:is_supported_by |
key performance indicators
performance dashboards |
| gptkbp:is_used_for |
goal setting
benchmarking strategic review |
| gptkbp:is_used_in |
various industries
|
| gptkbp:provides |
feedback system
|
| gptkbp:purpose |
strategic management
|
| gptkbp:supports |
decision making
|
| gptkbp:used_by |
organizations
|
| gptkbp:bfsParent |
gptkb:Harvard_Business_Review
|
| gptkbp:bfsLayer |
4
|