Telenor Group's Customer Experience Solutions
GPTKB entity
Properties (65)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Media_Company
|
| gptkbp:aimsTo |
customer satisfaction
|
| gptkbp:analyzes |
market trends
customer behavior customer feedback service performance |
| gptkbp:collaborates_with |
business partners
|
| gptkbp:conducts |
market research
|
| gptkbp:delivers |
customer-centric solutions
personalized experiences value-added services omnichannel solutions |
| gptkbp:develops |
mobile applications
customer engagement strategies customer feedback systems |
| gptkbp:enables |
proactive support
|
| gptkbp:enhances |
customer engagement
user experience brand reputation customer loyalty customer trust service quality customer interactions |
| gptkbp:facilitates |
customer journey mapping
customer feedback loops cross-channel interactions |
| gptkbp:has_a_focus_on |
digital transformation
|
| https://www.w3.org/2000/01/rdf-schema#label |
Telenor Group's Customer Experience Solutions
|
| gptkbp:improves |
operational efficiency
service delivery |
| gptkbp:integration |
telecommunications systems
|
| gptkbp:offers |
automated responses
customer loyalty programs data analytics tools data visualization tools real-time insights service level agreements customer satisfaction surveys service improvement plans customer segmentation tools service customization options feedback collection tools |
| gptkbp:provides |
performance metrics
consulting services customer support services customer insights self-service options training for staff customer experience metrics customer journey analytics customer onboarding solutions real-time support customer experience consulting customer experience frameworks |
| gptkbp:supports |
social media engagement
multichannel communication business intelligence initiatives customer retention strategies customer service training programs customer advocacy programs |
| gptkbp:utilizes |
artificial intelligence
machine learning data-driven decision making predictive analytics cloud technology |