Talkdesk Workforce Management
GPTKB entity
Statements (58)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Human_Resources
|
| gptkbp:aims_to_improve |
Customer Experience
Operational Costs Agent Productivity |
| gptkbp:developed_by |
gptkb:Talkdesk
|
| gptkbp:enables |
Data-driven Decision Making
|
| gptkbp:features |
Performance Management Tools
Workforce Optimization Tools Skill-based Routing |
| gptkbp:has |
User-friendly Interface
|
| https://www.w3.org/2000/01/rdf-schema#label |
Talkdesk Workforce Management
|
| gptkbp:integrates_with |
CRM Systems
Communication Platforms |
| gptkbp:is_available_in |
Multiple Languages
|
| gptkbp:is_available_on |
gptkb:mobile_devices
gptkb:Web |
| gptkbp:is_compatible_with |
Cloud Solutions
Third-party Applications |
| gptkbp:is_designed_for |
Small to Large Enterprises
|
| gptkbp:is_designed_to |
Streamline Operations
Improve Service Levels Enhance Workforce Efficiency |
| gptkbp:is_focused_on |
Operational Efficiency
Business Continuity Employee Satisfaction |
| gptkbp:is_integrated_with |
Collaboration Tools
Analytics Tools |
| gptkbp:is_part_of |
gptkb:Telecommunications
Digital Transformation Strategy Talkdesk Suite |
| gptkbp:is_recognized_by |
gptkb:Forrester
gptkb:Gartner |
| gptkbp:is_recognized_for |
gptkb:Innovation
Customer Service Excellence |
| gptkbp:is_scalable |
Growing Businesses
|
| gptkbp:is_supported_by |
Customer Success Team
|
| gptkbp:is_used_by |
Contact Centers
|
| gptkbp:is_used_for |
Workforce Planning
Performance Tracking Capacity Management |
| gptkbp:is_utilized_by |
Global Brands
|
| gptkbp:offers |
Alerts and Notifications
Customizable Dashboards Training and Support Integration APIs AI-driven Insights |
| gptkbp:provides |
gptkb:Compliance_Management
Forecasting Reporting and Analytics Scheduling Employee Engagement Tools Shift Management Real-time Adherence |
| gptkbp:supports |
Remote Work
Omnichannel Support |
| gptkbp:utilizes |
gptkb:machine_learning
|
| gptkbp:bfsParent |
gptkb:Talkdesk
|
| gptkbp:bfsLayer |
6
|