Statements (54)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Telecommunications
|
| gptkbp:developed_by |
Talkdesk, Inc.
|
| gptkbp:enables |
Real-time analytics
|
| gptkbp:enhances |
Customer experience
|
| gptkbp:facilitates |
Remote work capabilities
|
| gptkbp:features |
Automatic call distribution
|
| https://www.w3.org/2000/01/rdf-schema#label |
Talkdesk Voice
|
| gptkbp:includes |
Interactive Voice Response (IVR)
Web RTC capabilities |
| gptkbp:integrates_with |
Customer Relationship Management (CRM) systems
|
| gptkbp:is_accessible_by |
gptkb:web_browser
|
| gptkbp:is_available_in |
Multiple languages
|
| gptkbp:is_available_on |
Subscription basis
|
| gptkbp:is_compatible_with |
Mobile devices
Various operating systems Desktop applications |
| gptkbp:is_designed_for |
Customer service teams
|
| gptkbp:is_integrated_with |
Artificial Intelligence chatbots
|
| gptkbp:is_known_for |
Scalability
High reliability User-friendly interface High-quality audio |
| gptkbp:is_part_of |
Digital transformation initiatives
Cloud communications market Talkdesk product suite |
| gptkbp:is_supported_by |
24/7 customer support
|
| gptkbp:is_used_by |
Enterprises
Startups Businesses globally |
| gptkbp:is_used_for |
Sales calls
Support calls |
| gptkbp:is_used_in |
Various industries
|
| gptkbp:offers |
Customizable workflows
Integration with third-party applications Call analytics Call recording features Integration with social media platforms Customizable reporting Call scheduling features Call transfer features |
| gptkbp:provides |
Voicemail services
Speech analytics Secure communication channels Customizable user roles Omnichannel support Real-time call monitoring Agent performance management tools Voice over Internet Protocol (Vo IP) services |
| gptkbp:supports |
Multi-channel communication
Call queuing Outbound calling |
| gptkbp:utilizes |
Artificial Intelligence (AI) technology
|
| gptkbp:bfsParent |
gptkb:Talkdesk
|
| gptkbp:bfsLayer |
6
|