Statements (59)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:speeches
|
| gptkbp:analyzes |
customer interactions
call recordings |
| gptkbp:delivers |
actionable insights
|
| gptkbp:developed_by |
gptkb:Talkdesk
|
| gptkbp:enables |
compliance monitoring
trend analysis performance benchmarking real-time coaching customer insights generation call scoring |
| gptkbp:enhances |
team performance
customer experience customer retention quality assurance processes business decision-making marketing efforts |
| gptkbp:facilitates |
data visualization
customer feedback collection |
| https://www.w3.org/2000/01/rdf-schema#label |
Talkdesk Speech Analytics
|
| gptkbp:improves |
customer satisfaction
operational efficiency service delivery sales strategies agent performance |
| gptkbp:integrates_with |
CRM systems
business intelligence tools contact center solutions Talkdesk platform |
| gptkbp:offers |
customizable dashboards
training resources user-friendly interface cloud-based solutions sentiment analysis data security features integration with third-party applications custom reporting tools |
| gptkbp:provides |
real-time alerts
real-time monitoring data-driven recommendations performance reports transcription services user training contextual insights insightful analytics real-time speech recognition actionable feedback |
| gptkbp:supports |
multiple languages
data analysis team collaboration API access data-driven culture data privacy compliance remote work customer journey mapping |
| gptkbp:track |
key performance indicators
|
| gptkbp:utilizes |
gptkb:machine_learning
|
| gptkbp:bfsParent |
gptkb:Talkdesk
|
| gptkbp:bfsLayer |
6
|