Statements (74)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:customer_support
|
| gptkbp:available_at |
multiple channels
|
| gptkbp:delivers |
gptkb:customer_support
|
| gptkbp:facilitates |
troubleshooting
|
| gptkbp:has |
performance metrics
service level agreements dedicated support teams |
| https://www.w3.org/2000/01/rdf-schema#label |
TIBCO Support Services
|
| gptkbp:includes |
training programs
software updates user forums knowledge base access service reviews |
| gptkbp:is_aimed_at |
improving performance
maximizing uptime |
| gptkbp:is_available_for |
enterprise customers
small to large enterprises |
| gptkbp:is_committed_to |
continuous improvement
|
| gptkbp:is_designed_for |
business continuity
|
| gptkbp:is_designed_to |
enhance user experience
|
| gptkbp:is_focused_on |
customer retention
client needs |
| gptkbp:is_involved_in |
system upgrades
software deployment software configuration |
| gptkbp:is_known_for |
customer satisfaction
high-quality support rapid response times |
| gptkbp:is_part_of |
gptkb:TIBCO_Software_Inc.
TIBCO's customer engagement strategy TIBCO's customer support framework TIBCO's global operations TIBCO's service portfolio |
| gptkbp:is_recognized_for |
expertise in TIBCO products
|
| gptkbp:is_utilized_by |
various industries
|
| gptkbp:offers |
gptkb:Documentation
consulting services disaster recovery planning incident management performance assessments performance tuning service integration customized solutions remote assistance service enhancements service desk solutions application support integration support service training service customization |
| gptkbp:provides |
24/7 support
technical support best practices guidance feedback mechanisms incident response system monitoring user training on-site support service continuity technical assessments service optimization service analytics cloud migration assistance risk management support |
| gptkbp:serves |
TIBCO software users
|
| gptkbp:supports |
application integration
data integration cloud solutions business intelligence solutions |
| gptkbp:bfsParent |
gptkb:TIBCO_Streaming_11.0
gptkb:TIBCO_EMS_10.0 gptkb:TIBCO_EMS_6.0 gptkb:TIBCO_EMS_8.0 |
| gptkbp:bfsLayer |
7
|