Sykes Enterprises, Incorporated

GPTKB entity

Properties (52)
Predicate Object
gptkbp:instanceOf gptkb:Company
gptkbp:acquisition gptkb:Sitel_Group
Everise (2020)
Alorica_(2018)
Sitel_Group_(2021)
gptkbp:awards gptkb:Stevie_Awards_for_Sales_&_Customer_Service
Best Places to Work
Customer Service Excellence Award
gptkbp:businessModel Customer experience management
Cloud-based services
On-site support
AI-driven solutions
Analytics and insights services
Work-at-home solutions
Digital_transformation_services
Omni-channel_support
gptkbp:CEO gptkb:Chuck_Sykes
gptkbp:communityInvolvement Disaster relief efforts
Charity events
Educational initiatives
Volunteer_programs
Sykes_Cares
gptkbp:founded 1995
gptkbp:founder gptkb:John_Sykes
gptkbp:globalPresence Clients in over 50 countries
Operations in 20 countries
gptkbp:headquarters gptkb:Tampa,_Florida
https://www.w3.org/2000/01/rdf-schema#label Sykes Enterprises, Incorporated
gptkbp:industry gptkb:Business_Process_Outsourcing
gptkbp:keyPeople gptkb:John_Sykes
gptkb:Kathy_Sykes
gptkb:David_H._Sykes
gptkb:Chuck_Sykes
gptkbp:numberOfEmployees Over 50,000
gptkbp:operatingHours $100 million (2020)
gptkbp:parentCompany gptkb:Sitel_Group
gptkbp:partnerships gptkb:Amazon_Web_Services
gptkb:Google_Cloud
gptkb:Microsoft
gptkb:Cisco
Salesforce
gptkbp:revenue $1.5 billion (2020)
gptkbp:serviceArea gptkb:North_America
gptkb:Asia-Pacific
Europe
gptkbp:services Customer service
Technical support
Sales support
gptkbp:stockSymbol SYKE
gptkbp:subsidiary gptkb:Sykes_Asia,_Inc.
gptkbp:type Publicly traded company
gptkbp:website www.sykes.com