Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:category |
gptkb:cloud_service
gptkb:software |
| gptkbp:feature |
analytics
collaboration tools campaign management lead generation workflow automation customer data management social listening integration with social networks |
| https://www.w3.org/2000/01/rdf-schema#label |
SocialCRM
|
| gptkbp:relatedTo |
gptkb:media
Customer Relationship Management |
| gptkbp:targetUser |
businesses
customer service teams marketing teams |
| gptkbp:usedFor |
social media engagement
marketing automation customer support managing customer interactions |
| gptkbp:bfsParent |
gptkb:Mitchell1
|
| gptkbp:bfsLayer |
7
|