Statements (75)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Company
|
| gptkbp:aimsTo |
enhance customer satisfaction
|
| gptkbp:collaboratesWith |
global brands
|
| gptkbp:employs |
thousands of employees
|
| gptkbp:focusesOn |
customer experience
|
| gptkbp:foundedIn |
1985
|
| gptkbp:has |
performance metrics
service level agreements diverse workforce business continuity plans client satisfaction surveys customer support teams strategic goals customer engagement strategies employee recognition programs customer feedback systems customer relationship management tools strategic partnerships. performance improvement initiatives client onboarding processes client_retention_strategies multiple_locations_in_Mexico |
| gptkbp:hasPart |
call centers
|
| gptkbp:hasPartnershipsWith |
technology providers
|
| gptkbp:headquarteredIn |
gptkb:Mexico_City
|
| https://www.w3.org/2000/01/rdf-schema#label |
Sitel Mexico
|
| gptkbp:isActiveIn |
social media
|
| gptkbp:isEngagedIn |
market research
diversity and inclusion initiatives employee development |
| gptkbp:isFocusedOn |
digital transformation
operational efficiency customer loyalty customer insights |
| gptkbp:isInvolvedIn |
community initiatives
sustainability efforts employee wellness programs employee engagement activities customer advocacy programs |
| gptkbp:isKnownFor |
quality assurance
multilingual support scalable solutions flexible work arrangements rapid response times high employee satisfaction rates |
| gptkbp:isLocatedIn |
gptkb:Latin_America
|
| gptkbp:isPartOf |
outsourcing industry
customer service outsourcing sector global customer service network Sitel's_global_operations |
| gptkbp:isRecognizedBy |
industry awards
|
| gptkbp:isRecognizedFor |
innovation in service delivery
excellence in service delivery |
| gptkbp:isSupportedBy |
advanced analytics
|
| gptkbp:offers |
technical support
consulting services BPO services language training for employees performance coaching for staff work-from-home options |
| gptkbp:offersServices |
gptkb:Spanish
English |
| gptkbp:operatesIn |
gptkb:Mexico
|
| gptkbp:operationalStatus |
1985
|
| gptkbp:partOf |
gptkb:Sitel_Group
|
| gptkbp:provides |
24/7 support
data analysis services multichannel support remote support services Customer service solutions real-time reporting tools |
| gptkbp:providesSupportFor |
e-commerce companies
|
| gptkbp:providesTrainingFor |
employees
|
| gptkbp:serves |
various industries
|
| gptkbp:utilizes |
technology solutions
|