Statements (58)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Company
|
| gptkbp:acquisition |
Sitel_Group_acquired_by_Acticall
|
| gptkbp:awards |
Various industry awards
|
| gptkbp:CEO |
gptkb:Catherine_D._Dyer
|
| gptkbp:customerBase |
Various Fortune 500 companies
|
| gptkbp:founded |
1985
|
| gptkbp:founder |
gptkb:H._Lee_Henson
|
| gptkbp:globalPresence |
24/7 operations
Multilingual support Over 150 locations Presence in 27 countries |
| gptkbp:headquarters |
gptkb:Nashville,_Tennessee
|
| https://www.w3.org/2000/01/rdf-schema#label |
Sitel Group, Inc.
|
| gptkbp:industry |
Customer Service
|
| gptkbp:location |
Global
|
| gptkbp:mission |
To enhance customer experience
|
| gptkbp:numberOfEmployees |
Over 75,000
|
| gptkbp:operatesIn |
gptkb:Asia
gptkb:North_America gptkb:South_America Europe |
| gptkbp:parentCompany |
Acticall
|
| gptkbp:partnerships |
Media companies
E-commerce platforms Telecom companies Various technology partners Financial services companies Consumer goods companies Retail brands Technology firms Software providers Travel and hospitality companies Healthcare_providers |
| gptkbp:revenue |
$1 billion (2020)
|
| gptkbp:serviceArea |
Training and Development
Customer Care Quality Assurance Technical Support Email Support Technology Solutions Sales Support Analytics and Insights Chat Support Call_Center_Services Workforce_Management Social_Media_Support BPO_(Business_Process_Outsourcing) |
| gptkbp:services |
Customer Experience Management
|
| gptkbp:serviceType |
Outsourcing
|
| gptkbp:subsidiary |
gptkb:Sitel_Worldwide_Corporation
|
| gptkbp:type |
Private
|
| gptkbp:values |
Innovation
Integrity Respect Teamwork Excellence |
| gptkbp:vision |
To be the best customer experience provider
|
| gptkbp:website |
www.sitel.com
|