Statements (55)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
Software
|
| gptkbp:acquisition |
Acquired_by_Oracle_in_2006
|
| gptkbp:customizationOptions |
Highly Customizable
|
| gptkbp:deployedTo |
Cloud Deployment
On-Premises Deployment |
| gptkbp:developedBy |
gptkb:Oracle_Corporation
|
| gptkbp:features |
Analytics and Reporting
Mobile_Access Omni-Channel_Engagement Integration_with_other_Oracle_products |
| gptkbp:hasCompetitors |
gptkb:Microsoft_Dynamics_365
gptkb:HubSpot_CRM gptkb:SAP_CRM gptkb:Zoho_CRM Salesforce |
| https://www.w3.org/2000/01/rdf-schema#label |
Siebel CRM 21.11
|
| gptkbp:industry |
Various Industries
|
| gptkbp:integration |
APIs available for integration
|
| gptkbp:keyIssues |
Contact Management
Lead Management Campaign Management Workflow Automation Service Request Management Customer Analytics Reporting and Dashboards Account_Management Social_Media_Integration Knowledge_Management Opportunity_Management |
| gptkbp:language |
gptkb:Java
gptkb:C++ |
| gptkbp:marketShare |
Significant in CRM market
|
| gptkbp:platforms |
Cloud
On-Premises |
| gptkbp:regulatoryCompliance |
GDPR
CCPA |
| gptkbp:releaseDate |
November 2021
|
| gptkbp:successor |
gptkb:Siebel_CRM_21.10
Siebel CRM 21.12 |
| gptkbp:supports |
Customer Service
Marketing Automation Sales Management Field_Service Oracle_Support_Services |
| gptkbp:targetAudience |
Large_Enterprises
Medium_Enterprises |
| gptkbp:teamAchievements |
gptkb:Microsoft_SQL_Server
Oracle Database |
| gptkbp:training |
Online Documentation
User_Community |
| gptkbp:type |
Customer_Relationship_Management_(CRM)_software
|
| gptkbp:updates |
Regular updates provided
|
| gptkbp:userBase |
Thousands of users worldwide
|
| gptkbp:userInterface |
Web-based
Mobile_Interface |