ServiceNow Telecommunications Service Management

GPTKB entity

Statements (24)
Predicate Object
gptkbp:instanceOf gptkb:software
gptkbp:category IT service management
Telecommunications management software
gptkbp:developedBy gptkb:ServiceNow
gptkbp:feature workflow automation
incident management
order management
change management
problem management
service assurance
service fulfillment
network inventory management
integration with OSS/BSS systems
https://www.w3.org/2000/01/rdf-schema#label ServiceNow Telecommunications Service Management
gptkbp:platform gptkb:ServiceNow_Platform
gptkbp:purpose automate telecom workflows
improve customer experience for telecom providers
streamline telecom service operations
gptkbp:releaseYear 2021
gptkbp:targetUser network operators
telecommunications service providers
gptkbp:website https://www.servicenow.com/products/telecommunications-service-management.html
gptkbp:bfsParent gptkb:ServiceNow_Industry_Solutions
gptkbp:bfsLayer 7