ServiceDesk Plus

GPTKB entity

Statements (41)
Predicate Object
gptkbp:instanceOf IT service management software
gptkbp:developer gptkb:ManageEngine
gptkbp:feature gptkb:CMDB
Reporting
Mobile app
Asset management
Automation
Knowledge base
SLA management
Incident management
Change management
Problem management
Service catalog
Self-service portal
gptkbp:firstReleased 2003
gptkbp:genre ITSM
Help desk software
https://www.w3.org/2000/01/rdf-schema#label ServiceDesk Plus
gptkbp:integration gptkb:Microsoft_Teams
gptkb:Slack
gptkb:Zoho_Analytics
gptkb:Active_Directory
gptkb:Jira
gptkb:Microsoft_365
gptkb:Zapier
gptkbp:license Proprietary
gptkbp:operatingSystem gptkb:Windows
gptkb:Linux
gptkbp:parentCompany gptkb:Zoho_Corporation
gptkbp:platform gptkb:cloud_service
Web-based
On-premises
gptkbp:programmingLanguage gptkb:Java
gptkb:JavaScript
gptkbp:targetAudience IT departments
Managed service providers
gptkbp:website https://www.manageengine.com/products/service-desk/
gptkbp:bfsParent gptkb:Nintex
gptkb:UiPath_Automation_Cloud
gptkb:ManageEngine_OpManager
gptkbp:bfsLayer 6