Properties (55)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Company
|
| gptkbp:acquisition |
gptkb:Salesforce.com
|
| gptkbp:availableIn |
Multiple languages
|
| gptkbp:communityFeedback |
Generally positive reviews
User-friendly interface Robust features |
| gptkbp:communitySupport |
User forums
Developer community |
| gptkbp:competitors |
gptkb:Microsoft_Dynamics_365
gptkb:SAP_CRM gptkb:Zoho_CRM gptkb:Oracle_CRM HubSpot |
| gptkbp:customizationOptions |
Custom fields
Validation rules Custom objects Page layouts |
| gptkbp:dataUsage |
Cloud storage
|
| gptkbp:developedBy |
gptkb:Salesforce.com
|
| gptkbp:discontinued |
Salesforce_Classic_is_being_phased_out_in_favor_of_Lightning_Experience.
|
| gptkbp:features |
Mobile access
Contact management Email integration Lead management Workflow automation Reports and dashboards Opportunity management |
| https://www.w3.org/2000/01/rdf-schema#label |
Salesforce Classic
|
| gptkbp:integration |
AppExchange apps
API_access |
| gptkbp:marketShare |
Significant_share_in_CRM_market
|
| gptkbp:performance |
Scalable architecture
High uptime |
| gptkbp:platforms |
Cloud-based platform
|
| gptkbp:primaryFunction |
Customer service
Marketing automation Sales management |
| gptkbp:releaseDate |
2000
|
| gptkbp:security |
Data encryption
User authentication Access controls |
| gptkbp:successor |
Salesforce Lightning Experience
|
| gptkbp:supports |
Third-party integrations
Custom applications |
| gptkbp:targetAudience |
Marketing teams
Sales teams Customer support teams |
| gptkbp:training |
Webinars
Documentation Online tutorials |
| gptkbp:userBase |
Millions of users
|
| gptkbp:userInterface |
Web-based interface
|
| gptkbp:uses |
Used by various industries
Used by large enterprises Used by small businesses |