SAP ERP Customer Relationship Management

GPTKB entity

Statements (27)
Predicate Object
gptkbp:instanceOf gptkb:software
gptkbp:developedBy gptkb:SAP_SE
gptkbp:firstReleased 2000s
gptkbp:focusesOn customer relationship management
https://www.w3.org/2000/01/rdf-schema#label SAP ERP Customer Relationship Management
gptkbp:integratesWith gptkb:SAP_ERP_Financials
gptkb:SAP_ERP_Human_Capital_Management
gptkb:SAP_ERP_Supply_Chain_Management
gptkbp:partOf gptkb:SAP_ERP
gptkbp:platform on-premise
cloud (via integration)
gptkbp:replacedBy gptkb:SAP_CRM_(standalone)
gptkb:SAP_S/4HANA_Customer_Management
gptkbp:supports analytics
mobile access
service management
customer data management
sales force automation
customer interaction center
marketing campaign management
partner channel management
gptkbp:usedFor marketing
public service
sales
customer support
gptkbp:bfsParent gptkb:SAP_ERP
gptkbp:bfsLayer 5