SAP Customer Relationship Management
GPTKB entity
Statements (53)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:abbreviation |
gptkb:SAP_CRM
|
| gptkbp:category |
gptkb:software
|
| gptkbp:deployment |
on-premise
cloud (via SAP C/4HANA) |
| gptkbp:developedBy |
gptkb:SAP_SE
|
| gptkbp:feature |
analytics
customer service campaign management workflow automation account management forecasting order management mobile access lead management opportunity management field service management integration with Microsoft Outlook pipeline management loyalty management territory management partner channel management activity management integration with SAP NetWeaver interaction center quotation management service contract management web channel |
| gptkbp:firstReleased |
2000
|
| gptkbp:function |
customer relationship management
marketing automation service management sales automation |
| https://www.w3.org/2000/01/rdf-schema#label |
SAP Customer Relationship Management
|
| gptkbp:integratesWith |
gptkb:SAP_ERP
gptkb:SAP_Supply_Chain_Management SAP Business Intelligence |
| gptkbp:latestReleaseVersion |
gptkb:SAP_CRM_7.0
2009 |
| gptkbp:license |
proprietary
|
| gptkbp:operatingSystem |
Cross-platform
|
| gptkbp:partOf |
gptkb:SAP_Business_Suite
|
| gptkbp:programmingLanguage |
gptkb:Java
gptkb:ABAP |
| gptkbp:replacedBy |
gptkb:SAP_C/4HANA
|
| gptkbp:supports |
multi-currency
multi-language |
| gptkbp:targetUser |
large enterprises
medium-sized businesses |
| gptkbp:website |
https://www.sap.com/products/crm.html
|
| gptkbp:bfsParent |
gptkb:SAP_ERP_Product_Lifecycle_Management
gptkb:SAP_ERP_Supply_Chain_Management |
| gptkbp:bfsLayer |
6
|