|
gptkbp:instanceOf
|
gptkb:person
|
|
gptkbp:award
|
gptkb:AMA_Irwin/McGraw-Hill_Distinguished_Marketing_Educator_Award
gptkb:Paul_D._Converse_Award
INFORMS Fellow
AMA Fellow
AMA SERVSIG Distinguished Scholar Award
|
|
gptkbp:department
|
gptkb:Robert_H._Smith_School_of_Business
|
|
gptkbp:editor
|
gptkb:Journal_of_Marketing
gptkb:International_Journal_of_Research_in_Marketing
|
|
gptkbp:education
|
gptkb:DePauw_University
gptkb:University_of_North_Carolina_at_Chapel_Hill
|
|
gptkbp:employer
|
gptkb:University_of_Maryland
|
|
gptkbp:field
|
management
marketing
statistics
service science
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Roland T. Rust
|
|
gptkbp:memberOf
|
gptkb:American_Marketing_Association
gptkb:INFORMS
European Marketing Academy
|
|
gptkbp:nationality
|
gptkb:American
|
|
gptkbp:notableWork
|
gptkb:Handbook_of_Service_Science
Driving Customer Equity
Return on Quality
Service Marketing
|
|
gptkbp:occupation
|
gptkb:professor
gptkb:researchers
author
|
|
gptkbp:position
|
Distinguished University Professor
David Bruce Smith Chair in Marketing
|
|
gptkbp:bfsParent
|
gptkb:Journal_of_Service_Research
|
|
gptkbp:bfsLayer
|
6
|