Statements (50)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Company
|
| gptkbp:developed_by |
gptkb:Ring_Central,_Inc.
|
| gptkbp:features |
Performance metrics
Social media integration Call recording Mobile app access Reporting tools Interactive Voice Response (IVR) Customer journey mapping Email management Real-time dashboards Customer satisfaction surveys Speech analytics Voicemail management Call analytics Knowledge base integration Call queuing Skill-based routing Workforce management tools AI-powered routing Agent performance management Callback options |
| https://www.w3.org/2000/01/rdf-schema#label |
Ring Central Contact Center
|
| gptkbp:integrates_with |
CRM systems
|
| gptkbp:is_available_on |
gptkb:website
Mobile devices |
| gptkbp:is_compatible_with |
Various telephony systems
|
| gptkbp:is_part_of |
gptkb:aircraft
|
| gptkbp:is_used_by |
Contact centers
|
| gptkbp:launched |
gptkb:2019
|
| gptkbp:offers |
Scalability
24/7 support Multi-language support Customizable workflows Training resources Omnichannel support |
| gptkbp:part_of |
Ring Central suite of products
|
| gptkbp:provides |
Analytics and reporting
User-friendly interface Security features Customer engagement tools Omni-channel support |
| gptkbp:supports |
gptkb:railway_line
Chat Third-party integrations Voice calls Video calls |
| gptkbp:target_market |
Businesses of all sizes
|
| gptkbp:bfsParent |
gptkb:item
|
| gptkbp:bfsLayer |
3
|